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norfolk

Forgot password

By norfolk in USCIS Service Centers

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norfolk Rookie

norfolk   2

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Filed: Lift. Cond. (apr) Timeline
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Hello everyone, I forgot my password, and when I try to recover it, it asks me to enter the authentification code from the app which I don't have set up anymore :(

USCIS website mentions "If you can’t remember your password reset answers, send us a message using this link: my.uscis.gov/account/v1/needhelp." and "Our Technical Help Desk will email you, usually within 72 hours, with instructions for resetting your password." 

However, it's been 2 weeks without any answers. Please help as I am trying to apply for N400 online using the account.

 

Thank you!

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norfolk Rookie

norfolk   2

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Filed: Lift. Cond. (apr) Timeline
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2 minutes ago, Mike E said:

Can you create  a new account?

Possibly with a different email address. Would that be an issue or it does not matter?

Thank you

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Mike E Grand Master

Mike E   11,739

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Filed: Citizen (apr) Country: Myanmar
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2 minutes ago, norfolk said:

Possibly with a different email address. Would that be an issue or it does not matter?

Thank you

If works it does not matter

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