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Posted
14 minutes ago, Redro said:

 

 

This person requested expedite via Ask Emma.  

@Stephie C have you tried expediting online not just calling? You send the evidence via email and I don't think you need an US based address/phone number. 

But, if you do you should use a family member or friend's information. 

 

Thanks for that, it’s very helpful. I have tried Ask Emma before but just kept getting sent to the page outlining what grounds you can make a request.  I will try again to get through to a live chat and see if the letters have made it to the right people. Thanks for your help. 

Posted (edited)
3 minutes ago, Stephie C said:

Thanks for that, it’s very helpful. I have tried Ask Emma before but just kept getting sent to the page outlining what grounds you can make a request.  I will try again to get through to a live chat and see if the letters have made it to the right people. Thanks for your help. 

I believe if you type "representative" you can talk to a live agent .

Also make sure you use the feature during business hours. 

Edited by Redro
Posted
8 minutes ago, Boiler said:

Expediting is free to try and really just part of the process now.

This is why I’m finding it so frustrating that after over a month of trying, I still haven’t been able to have my request considered. Thanks for your help. 

Posted
2 minutes ago, Stephie C said:

That’s great, thanks very much. I’ll try it on Monday. 

Hopefully, the live agents will be able to see you submitted something to the the service centers. 

It does they they take 7 business days to respond to requests so the snail mail answer might arrive Wednesday/Thursday. 

 

 
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