Pretty Normal For CEAC Site To Not Load/Work?

[Cookie88 118]

11 hours ago, David L Visa said:

I was able to log back in and submit the 2nd fee after waiting maybe 15 minutes. This time clicking "Continue to Receipt" did not result in an error. It took me to a page with a message and a continue button which then took me back to the login page. No additional receipt page came up. It now shows both in process so it seems to be somewhat working.

Look under your payment receipts page and click against the processing transaction. Check there's a number next to the 'transaction ID' field. If it's blank, it's going to keep your status as 'processing' for a few days before releasing it to 'rejected' status and making you submit again. I had this happen to me. It effectively blocked me from trying to re-submit my payment until they cleared the failed form from their system to rejected. Their system never even processed the form properly as there was no transaction ID against it, so I knew it was going to need to be re-done when they allowed me to.

[David L Visa 0]

Both payments went through successfully despite the website issues.

 

I've started filling out the DS-260 form and it also crashes sometimes when going to the next page. And you can only save a page if everything is filled out, no partial page save.

[Cookie88 118]

1 hour ago, David L Visa said:

Both payments went through successfully despite the website issues.

 

I've started filling out the DS-260 form and it also crashes sometimes when going to the next page. And you can only save a page if everything is filled out, no partial page save.

Yep. Same happened to me on the address/social page. Not sure why they lumped that all under one screen when they have restrictions on saving and being logged out. In the end I wrote up everything separately in a doc so I just had to copy paste it over, so that I was quicker inputting data. I also did not click on 'next address' or 'next social handle' (or whatever the phrasing is) each time, instead I would pretend I'm done and click next so that it saved. 

[David L Visa 0]

I'm doing the same, putting the data in a file 1st so I can copy and paste. It did it again today when my wife was filling out work and education history. You can save it partial as long as you fill out everything that you opened on the page such as before adding additional history. It times out regardless of if you are active or not and the 5 min warning doesn't work as it immediately ends the session. It's embarrassing how bad it is.