Pretty Normal For CEAC Site To Not Load/Work?

[Jason and May 79]

We received the email today notifying us of the NVC case creation. I've been trying off and on over the course of the day to check the case status and see if we can set up the CEAC account and pay the bills. I continually get an error notice stating the server dropped the connection. In checking the VJ forums, it looks like this is a pretty routine issue, or at least CEAC being down/not working properly has been an ongoing and routine issue? 

 

I've attached a screenshot of the error message. (I get the same message via Safari and Chrome.) I'm using the URL https://ceac.state.gov/iv. 

[Mike E 11,739]

CEAC has been bad since at least 2018. Not surprised it does not work on a Saturday.

[top_secret 2,421]

CEAC can exemplify just about every type of website bug known to mankind.   It is almost like some deranged parody of a failed defective web site.  But ordinarily it actively fails simple tasks and screws things up in real time.  The current "off line totally", with no explanation, warning or even the most basic "check back later" page seems like a yet a new escalation of failure.  They may have reached the next level.

[Jason and May 79]

51 minutes ago, top_secret said:

CEAC can exemplify just about every type of website bug known to mankind.   It is almost like some deranged parody of a failed defective web site.  But ordinarily it actively fails simple tasks and screws things up in real time.  The current "off line totally", with no explanation, warning or even the most basic "check back later" page seems like a yet a new escalation of failure.  They may have reached the next level.

It was kind of weird. Later tonight, now, when I went to the site, I got a message about maintenance, but then it let me log in and pay the fees. Weird. 😕 

[SteveInBostonI130 3,434]

When I clicked the link, there was a notification:  CEAC will be down for server maintenance from Saturday, July 15 xxx hr to Satuday, July 15, xxx hr.   

 

I didn't notice the times and when I continued I could not return to that notification page.

 

[JeanneAdil 6,498]

Seems that in last 2 months site has been down a lot 

i am sure its for protection as USCIS had to check the  "false hacker claim"

but the CEAC site is known for updating and maintanence on weekends and especially holidays

 

A well known hacker claimed to have breached the US Citizenship and Immigration Services (USCIS), but the US agency now says those claims are false.

 

https://cybernews.com/security/hacker-breach-us-immigration-services/

[Jason and May 79]

7 hours ago, SteveInBostonI130 said:

When I clicked the link, there was a notification:  CEAC will be down for server maintenance from Saturday, July 15 xxx hr to Satuday, July 15, xxx hr.   

 

I didn't notice the times and when I continued I could not return to that notification page.

 

Late last night that page popped up for me, too. It allowed me to continue and do what I needed to do, though. Which was nice. 

[Evan757 37]

Is anyone having difficulty uploading documents to CEAC? I keep trying and it hasn't let me over the past day.

[Jason and May 79]

13 hours ago, Evan757 said:

Is anyone having difficulty uploading documents to CEAC? I keep trying and it hasn't let me over the past day.

I just uploaded my AoS documents to CEAC with no issues. Fortunately. 

 

Has it worked for you yet? 

[Jason and May 79]

I recently learned the super awesome--like really incredible--thing about CEAC is when you and your spouse are doing her DS260, getting her to recall every address she's lived at since 16 years old and all her social media account information, CEAC will just drop the connection and disconnect you. 

 

It's so amazing redoing it over and over. I can't believe we've missed out on this joy ride all these years. 

 

🙄🤣

[Evan757 37]

3 hours ago, Jason and May said:

I just uploaded my AoS documents to CEAC with no issues. Fortunately. 

 

Has it worked for you yet? 

No and I'm not sure why. I guess I need to contact the Embassy (we have to upload additional documents)

[Jason and May 79]

9 hours ago, Evan757 said:

No and I'm not sure why. I guess I need to contact the Embassy (we have to upload additional documents)

Man, I’m sorry. That is really frustrating. From what I’ve read, not many folks have been like, “I had an awesome experience with CEAC! It’s an amazing system.”

 

Which is crazy, because for a few hundred bucks, we can virtually walk on the moon and fight aliens, but the State Department cannot roll out user-friendly software or maintain servers. Although, immigration is the redheaded stepchild who gets the PS2 while their rockstar brother gets a PS5 at release along with everything else he asks for.

😑☺️🤙🏾