Family Members and Separate TravelDocs Accounts?

[slavaskii 886]

Hi all - sorry for another question. A bit of a weird one here, but does each family member attending the interview require their own UID / TravelDocs account? Basically, when I scheduled the appointment for my wife's family, I made them each a TravelDocs account before scheduling them for a family appointment on one of those accounts (the "leader"). The problem, however, was that because they are citizens of Belarus and not Poland (where the TravelDocs accounts were made, as Belarus directs to Poland and they are Polish permanent residents anyway), the system thought they were Polish citizens. I called TravelDocs and they noted that somehow these family members had their accounts "duplicated" (unsure how this happened), and deleted the ones that erroneously listed citizenship as Poland. Out of curiosity, I just attempted to log into those family member's accounts today as their UIDs are still listed on the appointment confirmation under the leader's - but both of their accounts are deleted.

 

Provided (a) all applicable DS-160s were properly submitted and (b) the leader's TravelDocs account is accessible and has all the correct / updated information, is the fact the family members' accounts are deleted a problem? Or are they considered 'derivatives' or something like that for the appointment and never needed a separate account to begin with? TIA.