USCIS ISSUES

[Claire B 8]

So I received my NOA2 on 10th Jan. successfully expedited at NVC due to K2 ageing out in July. 2 weeks later NVC said USCIS sent my petition with pages missing and it was returned to them. After weeks of trying to get an answer USCIS told me on 3 occasions it was sent back to NVC on 10th March. NVC saying they haven’t received it. Spoke to a USCIS agent on Friday and they said they still had my case and it was “touched” on 29/30/31st March. Wouldn’t give any more info. I’ve filed a complaint with the ombudsman and my local congressman and still no updates. In 12 weeks my son turns 21. Is there anything else I can do? It’s a straightforward case. I can’t seem to get any answers from anyone. NOA1 was 1st Oct 2021. 

[Allaboutwaiting 2,503]

I'm truly sorry you're going through this horrible situation.

 

I can think of two things you could do: 

- call customer service again and ask for a Tier 2; they can actually do something beyond just seeing your case (they are able to request for the file to be sent to NVC);

- if that fails, try contacting someone higher up at USCIS. I'm including a link with the list of directors at USCIS; even though it does not include an email for them, you should be able to find it if you Google the specific name. 

https://www.uscis.gov/about-us/organization/leadership

Edited April 2, 2023 by Allaboutwaiting

[Claire B 8]

Thank you for the advice. I’ve already logged to speak with a higher tier officer but they said it can take 30 days. Thank you for the link I’ll check that out now! 

[Allaboutwaiting 2,503]

How are things going @Claire B? Any news? 

[Claire B 8]

Still nothing 😭

[Allaboutwaiting 2,503]

12 minutes ago, Claire B said:

Still nothing 😭

I'm truly sorry. 

 

Have you contacted the Ombudsman or someone higher up? 

[Claire B 8]

Everyone. Ombudsman, Congressman. USCIS say it’s left and NVC still don’t have it. All USCIS say is give it 90 days and that’s way way over my limit!!! 

[Allaboutwaiting 2,503]

Just now, Claire B said:

Everyone. Ombudsman, Congressman. USCIS say it’s left and NVC still don’t have it. All USCIS say is give it 90 days and that’s way way over my limit!!! 

Sending all the good vibes for that file to be where it should in time. 

[Claire B 8]

4 minutes ago, Allaboutwaiting said:

Sending all the good vibes for that file to be where it should in time. 

Thank you so much ❤️