Case still marked as "appointment" on Visa Appointment website

[EpiphanyUK 0]

Hi all,

 

Just wondering if anyone has had this issue. Had my interview at London Embassy on 15th March. Got handed a green slip. Joint sponsor requested. Says to wait 1-2 days for the email with courier instructions to send documents. I still haven't received this (day 4 now) and the "current status" on ais.usvisa-info.com is still "appointment".

Called the call center and they instructed me to select "missed my appointment" in order to get the courier instructions. Since I attended the interview, this seems very strange (I reiterated to them that I had indeed attended). I'm very apprehensive to select this as it states...

 

"Warning: Submitting a "No Show" request for an applicant who has been interviewed by a Consular officer and denied a visa is considered an attempt to commit fraud and will have a serious negative impact on the applicant’s visa application record."

I told the agent I was nervous to do this and he said don't be, just follow the instructions. For anyone who has been through the process, how long did it take for them to update the current status/send out the email with courier details? There is also the following option in the action menu...

 

"Consular Section instructed me to send more documents"

 

This would obviously seem more appropriate, but the person dealing with my enquiry insisted I use the "missed appointment" option. So confused!

Edited March 21, 2023 by EpiphanyUK

[EpiphanyUK 0]

Update: So I called again today and this time they told me to select "Consular Section instructed me to send more documents".

 

Always helpful to get conflicting advice on something so important 🙄

[Chancy 6,241]

*** Moved from IR1/CR1 Process & Procedures to the UK regional forum, for country-specific input ***