case ID cannot be found

[romax 0]

Just wanted to ask if anyone here knows. I was already issued an immigrant visa but my wife who is my derivative cannot have her interview because the case ID cannot be found. I did not listed her on my dashboard as my accompany because she can't come home yet for the interview. I called the visa appointment service and they said case was already escalated. is there a good chance that the case will be reopened?

[Chancy 6,241]

*** Removed related thread.  Please post your related questions/updates in this thread to keep the discussion in one place. ***

 

5 hours ago, romax said:

may i ask if the case number of my wife who is a derivative of my petition will be reopened again? I'm the principal and my visa was already issued. but when my wife tried to schedule her interview it said case cannot be found. I already called the embassy about it. should I just wait for the embassy's response through email?.

 

[seanjay_11 0]

Hi, i have the same issue, it was escalated already. just want to know how long did u wait for it to be fix? thanks

[GR90 3]

We are facing a similar situation as well. Our scheduled interview was set for the 10th at 6:30 AM, assuming our case would be 'Case Ready' by then. However, our case wasn't marked as ready until around 8:30 AM on the 10th. At that point, we were concerned that we would be wasting time by going for the interview because we were already over an hour late. Initially, we planned to reschedule later in the week, but we encountered difficulties finding our case at step 8 during the rescheduling process. To address this issue, we submitted a ticket and were informed that they would escalate it to have the 'No Show Tagging' removed from our account. However, it has been four days since our last communication with them, and we haven't received any updates yet.

 

We have spoken to a few other individuals who seem to be in a similar predicament. One person mentioned that the embassy advised her to edit her schedule. After contacting the embassy, she was able to resolve the issue within just three days. It's unclear what exactly is happening in our case, as there is limited information available.

 

If you make any progress in resolving this matter, please update us here, and we will do the same.

[Wilfredo Jr 0]

Hi any news from this post? I also have the same issue!! its said that my case is escalated to post.. just asking if how long am I gonna wait until they give me a new case ID?