problem trying to certify for IDR again

[quinnscribe 121]

I ran into a problem today when I was trying to certify my income for IDR again... because I marked down I was married (since I'm married now, even though I wasn't in 2021), it told me it needed spousal info. Specifically it said :

Quote

Your electronic Income-Driven Repayment Plan Request is awaiting completion by your spouse.

To complete this request, your spouse must log in to StudentAid.gov using their FSA ID.

Your spouse will need:

The reference number listed below and
YOUR social security number (SSN) to access and cosign the request.
The reference number will also be included in an email we will send to you.

Your spouse must enter the requested information, sign and submit to complete this request. Your spouse is not obligated to repay your loan by cosigning the IDR application.

But he can't make an FSA ID because there's no way to do it without an SSN, and he doesn't have an SSN yet because we'd checked the "Get us an SSN with this filing" when doing the 485/etc.

 

Has anyone run into this before and do they have suggestions? I will try directly calling my servicer MOHELA about this, but the problem is that MOHELA seems to want the info direct from the studentaid.gov DOE site and that's the one blocking it.

[Chancy 6,240]

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