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L90

TravelDocs Profile

By L90 in US Embassy and Consulate Discussion

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L90 Rookie

L90   1

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Hi,

 

I created a profile on TravelDocs when I was trying to apply for a tourist visa a while ago, paid the fees and entered the receipt number but never actually went through with the application.

 

Now I have a K1 case "ready" and I want to pay the fees. The passport number on the profile is old and I want to update it but I got an email from traveldocs saying:

 

If you have already associated a receipt to your profile it is not possible to make this change, as per the warnings provided throughout the scheduling process. Please continue with the process that you have chosen and you will receive further directions by the U.S. Embassy regarding the acceptability of your application.

 

What is the solution in this case? I couldn't "continue with the process" because there were no tourist visa appointments at all. 

 

Is it possible to create a new TravelDocs profile?

 

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Chancy Grand Master

Chancy   6,241

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Filed: IR-1/CR-1 Visa Country: Philippines
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10 hours ago, L90 said:

Is it possible to create a new TravelDocs profile?

 

Call the contact number listed in the USTravelDocs portal for your country, and ask the agent to update your profile for you.

 

The USTravelDocs site for my home country has a note requesting applicants not to create multiple profiles, so I called their number and they fixed my profile for me.

 

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