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theprogrammerguy

NVC Inquiry sent and not answered - NVC Timeframe says it's past due

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Good afternoon folks.

 

I sent in an inquiry on April 7th regarding my issue with the fee payment. I called them on that very day, the agent told me they'd try to fix it within 6 weeks, and asked me to send in an inquiry to match. I did so. Last Tuesday (May 31st), the NVC Timeframe listed inquiries from April 7th being answered. It's been a week, they're now up to the 15th, and I still haven't received an answer. My lawyer's office sent in an inquiry on May 7th. What should I do? The NVC phone line is suspended, and they aren't answering inquiries, so I'm stuck in this limbo where I can't do literally anything.

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