Crba delayed. How to receive document?

[Don4593 1]

Tbilisi embassy has been a nightmare. I guess being overly rude is par for the course for consulars, so I won't get into that. 

 

They asked for supplemental verification that I've been in the u.s. for 5 years. I supplied an addition 10 years worth nearly two weeks and they have yet to approve it. 

 

We scheduled an appointment to do my daughter's passport. We emailed them first, they said yes, it's fine. 

 

They also said we can have the crba document mailed to us in batumi. 

 

When we got there, the cashier lady said the crba was not ready and therefore we cannot apply for a passport. 

 

Additionally, they said we had to go to DHL and prepay to have it shipped to batumi. When we said the email said they can FedEx it and we pay upon receipt, she raised her voice and angerily repeated to go to dhl that "they know what to do". 

 

We leave the embassy, get in a taxi, arrive at DHL only for them to confirm that this lady was wrong. They only ship internationally, not within Georgia. 

 

Our flight is in less than 24 hours and they have not replied to my last email. 

 

They refused to take the address when we were there too, insisting we give it to DHL. 

 

In the event they never get the address, how do we ever obtain this document? Are they just going to hold onto it forever? 

 

Is this usual behavior from the embassy? Every trip has been a complete mess on their end.

Edited June 1, 2022 by Don4593

[JeanneAdil 6,511]

obvious from reading multiple complaints ,  they think they are not rude but are trained to be cool and respectful 

i totally disagree with what i have been reading from a site that addresses this very issue

 

https://www.quora.com/Are-the-officials-at-the-US-Embassy-trained-to-be-rude-to-VISA-applicants

 

Many CO's are rude 

 

If you believe a consular officer or any other official has been rude to you, you should document the incident and report it to the chief of the Consular Section