How to get the manufacturer letter to import your Canadian Crystler / Dodge / Jeep quickly

[Mozillaman 7]

Hi all!

 

I just recently joined the forum, but I've been referencing it for my journey to immigrate to the US to be with my spouse for the last few years. When I looked into importing my Jeep from Canada to the US, I saw a long history of forum threads here that this was an awful process, so I wanted to share my experience, and then, in the end, the fastest way to get the documentation from FCA without hassle.

 

The Slow (if it even works) Process

 

My first instinct was to call FCA Canada (1-800-465-2001) and ask them for the documentation, The phone agent was friendly and helpful and found an internal document in their help system to request the letter. The process she outlined was to send the VIN #, current odometer reading, a statement that it was being imported for personal use, a copy of proof of immigration, and a copy of the registration of the vehicle to a PO box in Michigan. I collected all this and mailed it off, but then found the threads here and started to feel less sure I'd ever get a response. This process might work, but I didn't wait for a reply before finding the faster way to get this done.

 

The Quick Process

 

Skip Canada, call FCA US directly at 1-800-247-9753, tell their voice menu that you want "something else" and provide the last 8 digits of your VIN. Someone there will answer and ask if you're calling from Canada, tell them "I am, but I'm calling FCA US intentionally. I was sent your way to open a case # with the documentation team for a compliance letter to import a vehicle from Canada to the US, and FCA Canada isn't able to do that." At that point, they asked me for my full VIN #, phone number and email address and told me someone would get back to me in a day or two. Compliance Letter seems to be their name for it and knowing that made asking for it a very fast process.

 

I was sent an email from someone at FCA 2 days later asking for:

 

Quote

 

-A copy of the Canadian vehicle registration showing the name and license plate number of the individual importing this vehicle.  

-Proof of immigration, such as: a copy of a visa, passport, or a letter with an offer of employment.        

-A Email address to send the original copy of the response. 

-Current odometer reading. 

 

 

In reply, I sent a single PDF with a copy of my NOA2 and Interview Confirmation, a letter from an employer that wants to hire me once I move to the US, a copy of my registration and this cover letter

 

Quote

 

FCA Customer Assistance Center

 

I’m writing to request a Compliance Letter for my 20XX Jeep _______ with VIN ______________. I will be moving from Canada to the United States and have attached proof of document confirmation from the US DOS, as well a copy of an employment offer to evidence this. The import is for my own personal use as part of my permanent move to the US, not for business, and not for resale.

 

Also attached is a copy of my vehicle registration. The odometer reading as of the writing of this letter is _____ KM. My intended move date is ___, and your speedy response to this request would be deeply appreciated. Please email the letter to ___@____.___.

 

If you require any additional information, please don’t hesitate to call _____ (home) or _____ (cell) or email ___@____.___.

 

Thanks for your attention and reply,

 

 

After sending this back to their email, I received the compliance letter back in under 2 hours by email!

 

Country of Origin

Some folks have also been looking for documentation for where their vehicle was assembled for import under NAFTA/USMCA. I found you can get this by going to https://windowstickerlookup.com/ and entering your VIN. You'll get the original window sticker for your vehicle, and the "Assembly Point/Port of Entry" will appear at the bottom above the VIN barcode. In my case, my Jeep was assembled in Mexico. I'll be taking this with me at the POE when crossing as additional evidence if needed.

 

I hope this helps other FCA vehicle owners out there! I'll post an update after I actually move down with how the import process went at the POE.

[Mozillaman 7]

Just providing an update to my own thread that I was able to import my Jeep at the Peach Arch/Blaine crossing with the documentation FCA provided. Hopefully it’s able to help others!

[Kippsbust 0]

Hi Mozillaman

 

I have a guy charging me alot of money for this compliance letter I met on another forum. Can you send me a copy or post a copy of this letter so I can have a good idea of what it will look like? You can also send it to my email @ (removed) if you can. Thx alot

Edited October 10, 2023 by Chancy
removed email

[Chancy 6,243]

*** Edited post to remove email address.  Please do not post your personal info (such as real names, phone numbers, email addresses, case numbers) when posting in this very public forum.  PM your info instead. ***