Where to Upload Request to Remove a Household Member?

[Cacy 0]

Hello! 

 

I wanted to remove a household member from CEAC website. The NVC responded to my email to upload a letter of request and explanation. The instruction is clear as mud: "To remove a joint sponsor or Household member, log on to https://ceac.state.gov/iv. On the case summary page's status chart, there are two buttons under "Affidavit of Support." click on the appropriate button to remove a sponsor or a household member." 

 

Mind you, the two buttons under Affidavit of Support are Add Joint Sponsor and Add Household Member. Neither of these buttons made sense in the removal. 

 

Questions:

How did you submit the letter to remove a household member? or let's say, a sponsor? 

 

My own initiative dictates that I should  -

           1) Click on the household member's name (not on either of the buttons as NVC said on their canned instructions)(see image below);

            2) Once the page for that person opens up, click the Add Document link; 

           3) Upload and submit. 

 

Are the above steps correct? Did you do things differently? 

 

Thanks all in advance. 

 

Sincerely,

Sleepless in San Francisco... caused by worry

 

Edited May 25, 2022 by Cacy

[Digimonte 1]

On 5/25/2022 at 1:56 AM, Cacy said:

Hello! 

 

I wanted to remove a household member from CEAC website. The NVC responded to my email to upload a letter of request and explanation. The instruction is clear as mud: "To remove a joint sponsor or Household member, log on to https://ceac.state.gov/iv. On the case summary page's status chart, there are two buttons under "Affidavit of Support." click on the appropriate button to remove a sponsor or a household member." 

 

Mind you, the two buttons under Affidavit of Support are Add Joint Sponsor and Add Household Member. Neither of these buttons made sense in the removal. 

 

Questions:

How did you submit the letter to remove a household member? or let's say, a sponsor? 

 

My own initiative dictates that I should  -

           1) Click on the household member's name (not on either of the buttons as NVC said on their canned instructions)(see image below);

            2) Once the page for that person opens up, click the Add Document link; 

           3) Upload and submit. 

 

Are the above steps correct? Did you do things differently? 

 

Thanks all in advance. 

 

Sincerely,

Sleepless in San Francisco... caused by worry

 

Did you ever figured it out? I am having the same issue. I need to remove a joint sponsor and was sent the same email but I am unsure of how I should submit the statement. 

[Ban Hammer 13,327]

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