Still waiting for SSN after almost 5 months

[R&OC 371]

Dear forum

 

my children received their LPR status end of Dec 2021. Given our special circumstances, they became US citizens upon being allowed into the US. Their green card was delivered to our family but not their SSN/card. The kids received their US passports in mid-March through the US consulate in Germany, the green card was mailed back to USCIS after receiving their passports but their SSN is nowhere to be found so far. It has neither arrived in the US despite answering the DS 260 question accordingly, nor was the card mailed to us in Germany after seeing the representative at the US Embassy in Frankfurt and applying for the SSN card again.

 

Now, I am not sure why it takes that long and it is somewhat stressful at this point as we haven't filed our taxes yet. Is there anything we can do? We are returning to the US this summer and my husband is leaving before us but it will still be too late for our taxes, plus I am not even sure if he can go to the SSN office without the kids as they are above 12 and he is the stepdad.

 

I am also on a super quick 24h business trip to Boston in a few days but again, I wouldn't have the time to wait for hours at the SSN office nor would my kids be able to come along.

 

Calling and emailing Frankfurt doesn't work. We haven't received a response and the phone line just plays an automatic message.

 

Any advice, suggestion or experience would help us a lot.

Edited May 12, 2022 by R&OC

[Ontarkie 14,325]

~~MOved to SSN, from IR1/CR1 P&P - as the topic is about SSN~~