CGI Online Form problem

[emjay129 0]

Hi, I may qualify for the Visa Waiver. I did the application online and have completed the following steps:
 

1. Paid the application form (have the Receipt Number already)

2. DS-160 (have the Confirmation Number already)

 

For the final step, I am supposed to completed the steps on this website - https://cgifederal.secure.force.com/SiteRegister?country=Philippines&language=en_US

 

I have successfully created an account and went through all of the steps. It's pretty straightforward, however, I seem to be stuck in an endless loop.

 

After inputting my Receipt Number, I am taken to a page that says, "Your request to schedule an appointment has been received." It made me think I've successfully completed the form, BUT when I go back to my Home page, the form is still open? In other words, I am able to go through the form again with my previously entered values still there?

 

They display a warning that I must use browsers other than Safari, BUT I am NOT using Safari? I'm on Google Chrome. I also tried Firefox.

 

What's going on? Has my form actually been truly submitted?

 

 

 

 

 

Edited April 8, 2022 by emjay129
Need to redact email address from screenshots.

[Chancy 6,243]

7 hours ago, emjay129 said:

I may qualify for the Visa Waiver.

 

I think you mean Interview Waiver.  If so, did you receive the Interview Waiver confirmation letter for document submission via dropbox?

 

[emjay129 0]

6 hours ago, Chancy said:

 

I think you mean Interview Waiver.  If so, did you receive the Interview Waiver confirmation letter for document submission via dropbox?

 

Sorry, yes, I meant interview waiver.

 

No, I haven't yet received the waiver confirmation letter because I also don't know if my form actually got submitted albeit there was some sort of confirmation on their website. Typically, how many days do I wait until I receive the waiver confirmation letter (assuming I qualify)?

[Chancy 6,243]

*** Removed related thread.  Please post your related questions in this thread to keep the discussion in one place. ***

 

3 minutes ago, emjay129 said:

If qualified, how long do you need to wait until you receive the interview waiver confirmation letter in your email?

 

[powerpuff 6,745]

~~~ Duplicate thread removed. @emjay129 do NOT start several threads pertaining to the same or related topics, it is considered spamming. Keep all further questions and discussion in this thread only ~~~
 

5 hours ago, emjay129 said:

When I filled out the CGI Federal website's form, I don't know if the form I filled out was actually successfully submitted.

 

I sent an inquiry to find out. When I sent this inquiry, it automatically opened it as a new case. It said they will get back to me within 2 business days.

 

Today, when I checked this website again, the case was randomly closed WITHOUT a response.

 

As you can see in the screenshot, the status of the case changed to "Closed", but the response is empty? There was nothing emailed to me either.

 

Any help?