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How to talk to USCIS?

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Filed: IR-1/CR-1 Visa Country: Taiwan
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Does anyone know how to get ahold of someone from USCIS? 

As in talk to a real person? 

 

I have some specific questions and it seems impossible to actually talk to someone as their number just routes you to their website every time.

 

Web chat would also work. I know they have a web chat robot named Emma on their site but that also just routes me to pages on their website. 

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5 minutes ago, nmsunrise said:

Does anyone know how to get ahold of someone from USCIS? 

As in talk to a real person? 

 

I have some specific questions and it seems impossible to actually talk to someone as their number just routes you to their website every time.

 

Web chat would also work. I know they have a web chat robot named Emma on their site but that also just routes me to pages on their website. 

Type "live agent" to talk to someone on the website. 

I think you can also say "INFOPASS" to chat to someone on the phone. 

Need to do it during office hours.

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  • 2 years later...
Filed: K-1 Visa Country: Greece
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"Lost receipt" still works to talk to a live agent as of today

 ✈️ Certified Travel Professional / Owner of two travel companies (Greece & USA) - Contact me for any travel related questions or Join my Travel Hub Info Group

 

March 2020 - Met / Started dating LDR

October 2020 - Met in person

December 2020 - Decided to get engaged/married
May 2021 - K1 filed

December 2021 - Travelled to the states on ESTA

June 2022 - K1 approval

September 2022 - NVC case number

October 2022 - Case sent to the embassy

November 2022 - Postponed interview for 1 year - Couldn't leave country yet due to work obligations

November 2022 - Travelled to the states on ESTA - 2nd time

September 2023 - Resumed case / took medical

October 2023 - Embessy interview - Approved

December 2023 - Arrived at the states

February 2024 - Married

March 2024 - AOS/EAD/AP filed

March 2024 - Biometrics 

May 2024 - EAD - AP Combo Card Approved

August 2024 - GC Approved

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