Problems changing address online after arrival in US

[DaisyJ 35]

Hi all! *Please move if posted to the wrong place*

For context: I'm currently in the US on a CR1 visa since Oct last year. I am from the UK and it's my husband who is the US citizen. I'm still awaiting the arrival of my greencard. 

 

Two months ago myself and my husband moved into our own apartment from his family's home. I changed my address online with USCIS accordingly and recieved an email confirmation of my AR-11 form request. About a week ago, a letter arrived from a USCIS office to our old address; we're assuming it's my green card but we haven't been able to pop back to collect this post yet. 

 

I have two questions: Did my husband as a USC need to update his address separately online in order for the online form to have 'worked'? And how much of a problem is this going to be when it comes to applying to have the conditions removed next year, if USCIS still hasn't registered my address change?

I've tried to contact USCIS but their telephone bot is useless, as it just keeps sending me to the link to the online page where I can change my address. Of course, if I was to re-do it, now it's well beyond the required 10 day limit to update my address I'm worried we'll get into trouble. 

If anyone has any advice, please help!

[Allaboutwaiting 2,503]

Try calling costumer service. People around the forum say that if you mention the word "infopass", you'll be connected to an actual person.

You can also try the USCIS chat and type "live agent".

[arken 4,197]

24 minutes ago, DaisyJ said:

Did my husband as a USC need to update his address separately online in order for the online form to have 'worked'? And how much of a problem is this going to be when it comes to applying to have the conditions removed next year, if USCIS still hasn't registered my address change?

Don't worry about it. Your roc won't be affected. Your address change is registered but uscis is not good at communicating the address change with pending cases. Did you mention your pending GC receipt number from your immigranr fee payment while doing address change online?

Focus on getting the GC back. Use non receipt of the card from uscis online for next steps.

 

 

[DaisyJ 35]

6 minutes ago, Allaboutwaiting said:

Try calling costumer service. People around the forum say that if you mention the word "infopass", you'll be connected to an actual person.

You can also try the USCIS chat and type "live agent".

Thanks for this, I tried using the live agent trick but it didn't work. I might try the infopass trick tomorrow!

[DaisyJ 35]

1 minute ago, arken said:

Don't worry about it. Your roc won't be affected. Your address change is registered but uscis is not good at communicating the address change with pending cases. Did you mention your pending GC receipt number from your immigranr fee payment while doing address change online?

Focus on getting the GC back. Use non receipt of the card from uscis online for next steps.

 

 

I think I may have used our receipt number from our original I-130 application because I didn't think about our GC payment receipt number - guess that's where we went wrong! I did however include my A number so it should still all connect back to me, right? 

Thankfully our old address is my husband's parent's address so we haven't 'lost' the post that arrived, we just need to go and collect it; we're assuming it's my GC as the timing is right and the sending address is a USCIS office. 

[Wuozopo 4,293]

@DaisyJ

 

As far as an ROC  reminder notice, it used to be that  address changes never made it to that service. I don’t know if they send out reminders still or not. People who had the same address received reminders to ROC. Those who had moved, even with filing address changes, had their reminder notices mailed to their original address. Ours went to our old address and the new owner called me to say we has received a letter from USCIS. I asked her to open it and read it to me. It was a reminder. I told her it was nothing I needed so throw it away. Just a head’s up in case that happens to you. It doesn’t mean your address with USCIS isn’t correct. 

An earlier question you asked—

Your Affidavit of Support sponsor has to provide an address change as well. 

[DaisyJ 35]

5 minutes ago, Wuozopo said:

@DaisyJ

An earlier question you asked—

Your Affidavit of Support sponsor has to provide an address change as well. 

Do you know how they can do that? The online option via USCIS goes straight to the AR-11 which is for alien residents. Also, will he/we get penalised if he attempts it now, well after the 10 day limit? The threats of fines/imprisonment/deportation for me are very scary even if just threatening language at best. 

Thank you for the other info! That's helpful to know that we shouldn't worry about it. 

[Rocio0010 5,579]

1 minute ago, DaisyJ said:

Do you know how they can do that? The online option via USCIS goes straight to the AR-11 which is for alien residents.

Form i865

 

2 minutes ago, DaisyJ said:

Also, will he/we get penalised if he attempts it now, well after the 10 day limit? The threats of fines/imprisonment/deportation for me are very scary even if just threatening language at best. 

Absolutely nothing to worry about. I want to believe they have bigger fish to fry.

10 minutes ago, Wuozopo said:

Ours went to our old address and

Same situation! Did the ROC notices make it to the new address?

[Wuozopo 4,293]

18 minutes ago, Rocio0010 said:

 

Same situation! Did the ROC notices make it to the new address?

No they never made it to the new addresses. It was like address changes never trickled down to that particular department. They say you are responsible to remember, yet they did mail out reminders. 
 

I didn’t forget, in fact I prepared for ROC for two years by throwing things in a folder that had both our names on it. And  the occasional photo as well. Then at ROC all I had to do was go through the folder and pick what I wanted to send and not worrying that I had thrown older things away. They want things dated over the whole two years, not just new things. (<——-That’s a tip to brand new greencard recipients.)

Edited February 10, 2022 by Wuozopo

[Timona 4,207]

AR-11 are hit and miss. They may get updated correctly or sometimes they don't. That's why I'm not a fan of moving, especially when you have an underlying petition, wherever it's gonna take 8 months or 2 months to complete, just wait at your present address. The stress that you get from lost green card is more than just chilling for a year at an address. 

 

However, if you don't have any underlying petition or if you're planning to file another like ROC for OP, just file with new address. That should set things straight 

[iwannaplay54 985]

2 hours ago, DaisyJ said:

Do you know how they can do that? The online option via USCIS goes straight to the AR-11 which is for alien residents. Also, will he/we get penalised if he attempts it now, well after the 10 day limit? The threats of fines/imprisonment/deportation for me are very scary even if just threatening language at best. 

Thank you for the other info! That's helpful to know that we shouldn't worry about it. 

He mails his in and it’s not uncommon to be late nor do USC’s have any penalty for being late anyway.

You wont get punished because he’s late and he wont get punished for anything.  He just needs to mail it in.

Edited February 10, 2022 by iwannaplay54

[Ryan H 3,812]

Moved from IR-1/CR-1 Process & Procedures to General Immigration-Related Discussion.