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Posted
24 minutes ago, nomanctg said:

I never asked UScIS. How can I talk with agent through Emma? 

On the USCIS website, you can click on "Ask Emma" in the top-right corner to open up the chat box with Emma. I think I just typed in something like, "I need to talk with a live agent," and then Emma connected me to a live agent via chat. But you have to do it during their business hours. If you try to prompt Emma for a live agent after hours or on weekends/holidays, she will just direct you to the USCIS contact page on the website instead.

Posted
1 minute ago, melissaroo said:

On the USCIS website, you can click on "Ask Emma" in the top-right corner to open up the chat box with Emma. I think I just typed in something like, "I need to talk with a live agent," and then Emma connected me to a live agent via chat. But you have to do it during their business hours. If you try to prompt Emma for a live agent after hours or on weekends/holidays, she will just direct you to the USCIS contact page on the website instead.

Thank you 

Just now, nomanctg said:

Thank you 

By the way what is their working hours?

Posted
On 1/29/2023 at 1:58 AM, melissaroo said:

On the USCIS website, you can click on "Ask Emma" in the top-right corner to open up the chat box with Emma. I think I just typed in something like, "I need to talk with a live agent," and then Emma connected me to a live agent via chat. But you have to do it during their business hours. If you try to prompt Emma for a live agent after hours or on weekends/holidays, she will just direct you to the USCIS contact page on the website instead.

 

On 1/29/2023 at 1:59 AM, nomanctg said:

Thank you 

By the way what is their working hours?

Just find out today through live agent my cases are in California service center, so not in nebaraska . 

Filed: IR-1/CR-1 Visa Country: India
Timeline
Posted
3 hours ago, Straya said:

What date are you able to put in a service request? 

We are a bit confused which date we should consider as inquiry date.. we applied on 2nd Jan 2022 and first active review was 7th Jan 2022..

 

If we consider date if submission then my inquiry date is 4th Feb 2023

Posted
5 hours ago, nka1509 said:

We are a bit confused which date we should consider as inquiry date.. we applied on 2nd Jan 2022 and first active review was 7th Jan 2022..

 

If we consider date if submission then my inquiry date is 4th Feb 2023

Ok so 3 more days. Let us know how it goes. Hopefully you won't have to. 

 
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