DX Collecting in person - 'Out for delivery today' status

[Saqib-s 188]

For those of you who are collecting your passport / visa / documents from DX in person as opposed to paying the extra to have them deliver to your chosen address I have a small note:  If your tracking status says 'Out for delivery today' - that means the item is ready to collect. 

 

I opted to collect my passport in person from the Chancery Lane branch of DX, as I'm local to London and didn't  trust a courier trying to get my passport to me in my apartment block. You can see my time line below for the blow by blow. I watched the tracking status all day today and it remained in 'Out for delivery today'  status with no tracking updates. I waited till 3pm and decided to visit the office on the off chance it was there. The gentleman behind the desk confirmed it was, and told me that it's an issue with DX's system; if it says 'Out for delivery today' - it means the item is ready to collect. DX are aware of the issue but not resolved it. I had tried to call or chat to DX online but wasn't able to get through to anyone. 

 

recent timeline:

13 Jan Thu - Interview no major issues, 'Refused' pending medical exam results 

14 Jan Fri   - Case status changed to 'Administrative Processing'  (believe my medical results were confirmed)

18 Jan Tue - Case status changed to 'Issued' 

19 Jan Wed - Email informing me my passport had been given to courier and was provided tracking 

20 Jan Thu - Tracking had package marked as 'Out for delivery today' with no tracking status updates. Visited office at 3pm and collected passport. 

 

 

 

Edited January 20, 2022 by Saqib-s

[nanobot 27]

17 hours ago, Saqib-s said:

For those of you who are collecting your passport / visa / documents from DX in person as opposed to paying the extra to have them deliver to your chosen address I have a small note:  If your tracking status says 'Out for delivery today' - that means the item is ready to collect. 

 

I opted to collect my passport in person from the Chancery Lane branch of DX, as I'm local to London and didn't  trust a courier trying to get my passport to me in my apartment block. You can see my time line below for the blow by blow. I watched the tracking status all day today and it remained in 'Out for delivery today'  status with no tracking updates. I waited till 3pm and decided to visit the office on the off chance it was there. The gentleman behind the desk confirmed it was, and told me that it's an issue with DX's system; if it says 'Out for delivery today' - it means the item is ready to collect. DX are aware of the issue but not resolved it. I had tried to call or chat to DX online but wasn't able to get through to anyone. 

 

recent timeline:

13 Jan Thu - Interview no major issues, 'Refused' pending medical exam results 

14 Jan Fri   - Case status changed to 'Administrative Processing'  (believe my medical results were confirmed)

18 Jan Tue - Case status changed to 'Issued' 

19 Jan Wed - Email informing me my passport had been given to courier and was provided tracking 

20 Jan Thu - Tracking had package marked as 'Out for delivery today' with no tracking status updates. Visited office at 3pm and collected passport. 

 

 

 

That's super helpful, I too planned to collect from DX's CL location and now I know!

 

Timeline is helpful too, I know Visa Medicals sent the embassy the medical Wednesday afternoon, I'm still Refused but feels like that may go to AP today... fingers crossed!