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Posted
10 hours ago, CFS said:

Thanks for responding!

 

Unfortunately, we can't submit the request on St. Luke's website without the Health Case ID #. I called them again last week and it still isn't moving. I also spoke with a lawyer and he said that he's never heard of this process (i.e. having to request a Health Case ID #) for any other embassy.

 

If you went through this process, I would really appreciate hearing about your experience.

 

Thank you,

 

-Carlos

Carlos 

We had to request twice, one each, for my inlaws last year. 

 

For my FIL my wife would call the embassy every two weeks with the request, they would normally tell her it's been escalated and wait 39 days, but she was told about two months in that no action was taken and they would start a new escalation. In all it took four months for him. 

 

For my MIl we used the SLEC link that was posted above for healthcare inquiry. We checked daily after filling it out and 8 days later it showed approved and allowed us to schedule her medical. 

 

This was all mid to late 2022 timeframe. 

 

 

 

Posted (edited)
On 4/26/2023 at 6:27 AM, jskibo said:

Carlos 

We had to request twice, one each, for my inlaws last year. 

 

For my FIL my wife would call the embassy every two weeks with the request, they would normally tell her it's been escalated and wait 39 days, but she was told about two months in that no action was taken and they would start a new escalation. In all it took four months for him. 

 

For my MIl we used the SLEC link that was posted above for healthcare inquiry. We checked daily after filling it out and 8 days later it showed approved and allowed us to schedule her medical. 

 

This was all mid to late 2022 timeframe. 

 

 

 

Great news! We got the Health Case ID # and were able to schedule the repeat medical exam. This was 2 days after submitting a healthcase inquiry form through the link below:

 

https://slec.ph/inquiry/healthcase/

 

We found out via an e-mail from the Embassy in response to an inquiry I had made. The e-mail said that the "matter I had inquired about had been resolved" and that I should call SLEC for details on how to move forward with the re-scheduling of the appointment. Once we did that, they re-directed us to a page in which we were allowed to schedule the repeat medical examination. 

 

For further context - I e-mailed & called the Embassy last week and straight up told them that they would be getting a writ of mandamus lawsuit from us if they didn't move within a week's time (since I had requested the Health Case ID 2 months ago and had seen zero movement). When I called via phone, I was very emphatic on this point while talking to the customer service representative and asked her to include it in the case she was creating. I don't know if this had anything to do with it, but at the end of the day, the 1-week SLA was met! I definitely think being assertive counts for something.

 

Thanks again!

 

Edited by CFS
  • 1 year later...
Posted

Same situation with me po. It's a family visa. My mother and my siblings already got their health case number. Unfortunately, only me didn't get health case number. My mother called the embassy numerous times already and still no health case number. It's been months and I'm the only one they're waiting for interview. My mother's sputum result is valid only for 3 months. I hope that my health case number will be available already. 

  • 1 month later...
Posted
On 12/14/2021 at 12:31 AM, jonathannoblejas said:

anyone out there who can help me.

my daughter need a need medical with St Luke.  I had send them theHealth Case Inquiry For Repeat Medical Examination and my daughter's denial letter requesting new medical in order to get that approve.up until now the response of St Luke is Your Health Case is still not yet available.  Please coordinate with US Embassy Manila.

i contacted the US Embassy to no avail and they don't response my inquiry at all. 

time is of the essence here.  my wife visa is expiring January 20, 2022.  i want my wife and daughter to travel together.

 

 


 

Screen Shot 2021-12-13 at 11.27.15 AM.png

Hello po i have the same problem ngayon. Na resolved na po ba itong problem niyo na ito? Pwede pong patulong po sa mga steps na ginawa niyo po to obtain a health case ID. Thank you po!

 
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