Name TYPO on I-797 NOA for ROC

[ujones 148]

30 minutes ago, Mira T said:

Hello! Just send the letter explaining your situation to them. Make sure you include your hubby’s correct name and his alien reg number, not forgetting his case number. Send it to your service center. You’ll get a response quicker this way.  Do not wait for them to call you. You can check my letter on this thread to have an idea of how I did it 

Thank you. I’m sending it today itself 

[RamonGomez 271]

1 hour ago, ujones said:

I’m going through similar situation with my hubby’s last name. Sent two online Typographical error request & received an email response for second one saying they forwarded it to adjudicating officer as only he can fix it.I  called yesterday & they said someone will call me in 30 days for the infopass appointment. Should I just go ahead & sent a request letter or wait for them to call ? How did you get yours fixed after sending the letter ? Did you get stamp or new corrected letter ?

I would do the InfoPass if it isn't a big deal (ie you need to drive 6 hours to get to the office). There's no guarantee they'll reply to the letter. Worst case scenario you'll have two forms of proof of status. 

 

One person reported the InfoPass officer stamping the passport and asking for an updated NOA to be sent out. So if your letter doesn't do anything you can also request a new NOA at the InfoPass appointment.

 

In my experience, with USCIS, you need to have to bombard them. Call, fill out online requests, write letters, use the chatbot etc.  Keep pushing until you get what you need, even if it means sending an extraneous letter or making an extra call. 

 

Edited March 4, 2022 by RamonGomez

[ujones 148]

29 minutes ago, RamonGomez said:

I would do the InfoPass if it isn't a big deal (ie you need to drive 6 hours to get to the office). There's no guarantee they'll reply to the letter. Worst case scenario you'll have two forms of proof of status. 

 

One person reported the InfoPass officer stamping the passport and asking for an updated NOA to be sent out. So if your letter doesn't do anything you can also request a new NOA at the InfoPass appointment.

 

In my experience, with USCIS, you need to have to bombard them. Call, fill out online requests, write letters, use the chatbot etc.  Keep pushing until you get what you need, even if it means sending an extraneous letter or making an extra call. 

 

Yeah I’m going to sent the letter today. The other day when I called USCIS & told them won’t be able to travel with the mistake in receipt he directed me to customs & border petrol. So sent them an email explaining the situation & asked if it would be a issue coming bk to US if we travel & they responded saying it’s a simple issue & it won’t cause any trouble. But I’m going to try everything to get it corrected before we travel. If nothing works out then will have to travel with all these email proofs & receipts along with the notice with wrong name. It’s such a headache 

[ujones 148]

On 2/3/2022 at 10:13 PM, Mira T said:

I sent the letter on January 18 but usps had a delay so the letter got to uscis on January 24th and I received a text last night telling me to get ready to receive a call within 5 business days, from a certain number that they sent to me . I saved the number in my contacts just so I don’t miss it and today at exactly 7 am, they called me. 
 

editing to correct this info. I just checked the tracking details. Uscis actually received my letter on 1/31/2022 meaning it took just three days to call me after receiving the letter and they updated my case status same day. All other information is correct 

Edited March 7, 2022 by ujones

[ujones 148]

On 3/3/2022 at 10:22 PM, Mira T said:

Finally! You don’t need an info pass anymore imho. I regret spending my money and wasting my time traveling to them but it’s because I didn’t know I was gonna get my notice that fast. I got my new Notice with correct names three days ago. Your notice will be on its way to you now so no point going for an info pass. Congrats.

Did you get the letter with updated info ?

[ujones 148]

On 3/4/2022 at 12:45 PM, ujones said:

Yeah I’m going to sent the letter today. The other day when I called USCIS & told them won’t be able to travel with the mistake in receipt he directed me to customs & border petrol. So sent them an email explaining the situation & asked if it would be a issue coming bk to US if we travel & they responded saying it’s a simple issue & it won’t cause any trouble. But I’m going to try everything to get it corrected before we travel. If nothing works out then will have to travel with all these email proofs & receipts along with the notice with wrong name. It’s such a headache 

USCIS received letter Monday. How long it took for them to respond to your letter ?

[ujones 148]

On 3/4/2022 at 12:13 PM, RamonGomez said:

I would do the InfoPass if it isn't a big deal (ie you need to drive 6 hours to get to the office). There's no guarantee they'll reply to the letter. Worst case scenario you'll have two forms of proof of status. 

 

One person reported the InfoPass officer stamping the passport and asking for an updated NOA to be sent out. So if your letter doesn't do anything you can also request a new NOA at the InfoPass appointment.

 

In my experience, with USCIS, you need to have to bombard them. Call, fill out online requests, write letters, use the chatbot etc.  Keep pushing until you get what you need, even if it means sending an extraneous letter or making an extra call. 

 

How do I get to their chat box ?

[Locito 85]

20 hours ago, ujones said:

How do I get to their chat box ?

https://www.uscis.gov/tools/meet-emma-our-virtual-assistant

 

In my experience, though, the chat function is worthless. If I recall correctly, I contacted USCIS two times through the chat and was patched through to a Tier 1 agent—neither of whom did anything about the typo on my extension letter. I wasted valuable time I could have used to send a letter to MSC/NBC as shown in this thread or get an InfoPass appointment.

Edited March 10, 2022 by Locito

[ujones 148]

29 minutes ago, Locito said:

https://www.uscis.gov/tools/meet-emma-our-virtual-assistant

 

In my experience, though, the chat function is worthless. If I recall correctly, I contacted USCIS two times through the chat and was patched through to a Tier 1 agent—neither of whom did anything about the typo on my extension letter. I wasted valuable time I could have used to send a letter to MSC/NBC as shown in this thread or get an InfoPass appointment.

Did you get it corrected ?

[RamonGomez 271]

Well 3 weeks after the "Name Was Changed" Update I still didn't receive a corrected letter. 🤢

Looks like I'll be calling them this week. I'll also send another letter just in case.

[ujones 148]

16 minutes ago, RamonGomez said:

Well 3 weeks after the "Name Was Changed" Update I still didn't receive a corrected letter. 🤢

Looks like I'll be calling them this week. I'll also send another letter just in case.

They never responded to my letter. Have an appointment for infopass tomorrow . Kind of worried about that as somewhere I read officer denied giving the stamp. I have to travel in May 

[RamonGomez 271]

3 minutes ago, ujones said:

They never responded to my letter. Have an appointment for infopass tomorrow . Kind of worried about that as somewhere I read officer denied giving the stamp. I have to travel in May 

Did you get the InfoPass pretty easily (i.e. just call USCIS and getting a call back from USCIS to schedule it)? Or did they give you some hassle.

I also read one poster who didn't get the stamp at the InfoPass appointment, but the officer was able to request a corrected letter which arrived quickly.

Please let us know how it goes. Good luck 😀

Edited March 28, 2022 by RamonGomez

[ujones 148]

12 minutes ago, RamonGomez said:

Did you get the InfoPass pretty easily (i.e. just call USCIS and getting a call back from USCIS to schedule it)? Or did they give you some hassle.

I also read one poster who didn't get the stamp at the InfoPass appointment, but the officer was able to request a corrected letter which arrived quickly.

Please let us know how it goes. Good luck 😀

They actually called me back pretty quick so that part was easy. Will see what happens tomorrow . You already got the infopass & stamping right ? 

Edited March 28, 2022 by ujones

[RamonGomez 271]

23 hours ago, ujones said:

They actually called me back pretty quick so that part was easy. Will see what happens tomorrow . You already got the infopass & stamping right ? 

No, I only sent them a letter which they updated in their internal systems (my status changed to "Name Was Updated") but they never actually re-issued the correct letter. And it's been 3 weeks since the status change, so my guess is that letter will probably not come unless I continue to bother them.

 

I'm calling USCIS today to get an InfoPass/stamp appointment. 

Edited March 29, 2022 by RamonGomez

[ujones 148]

39 minutes ago, RamonGomez said:

No, I only sent them a letter which they updated in their internal systems (my status changed to "Name Was Updated") but they never actually re-issued the correct letter. And it's been 3 weeks since the status change, so my guess is that letter will probably not come unless I continue to bother them.

 

I'm calling USCIS today to get an InfoPass/stamp appointment. 

Going for our appointment. Will keep you updated