Can't get SS# after AOS - SS office won't answer

[Trutta 103]

My wife was approved and her green card came yesterday. I've been calling the local social security office for 2 days straight trying to make an appointment for her to apply for a SS#.

 

I have about 7 hours of phone time in now. They will not answer the phone. I am just on the hold loop the whole time.

 

It is not because they are busy. This is in a city of 13,000 people.

 

They aren't open to in person visits and they won't answer the phone. So..... what do?

[JeanneAdil 6,498]

apply online using the following instructions and SS-5 form

bottom of page 2 

 

page 5 is the form itself

 

https://www.ssa.gov/forms/ss-5.pdf

[Trutta 103]

29 minutes ago, JeanneAdil said:

apply online using the following instructions and SS-5 form

bottom of page 2 

 

page 5 is the form itself

 

https://www.ssa.gov/forms/ss-5.pdf

Thanks. But they need to see the original documents. I can't send those through the mail.

[JeanneAdil 6,498]

31 minutes ago, Trutta said:

Thanks. But they need to see the original documents. I can't send those through the mail.

yes,  you can 

read the site 

it says they will be returned

 

1. like when applying for US passport /we have to send originals thru the mail and they return them

2. when u apply for SS benefits ,  they will keep originals and send out to process at a district office and return originals to u

(or u can mail all them yourself)  

 

our government still has faith in the USPS even though some of us don't

just make a copy for your protection and keep it till originals come back and send things insured with return receipt 

[Ayrton 965]

12 hours ago, JeanneAdil said:

yes,  you can 

read the site 

it says they will be returned

 

1. like when applying for US passport /we have to send originals thru the mail and they return them

2. when u apply for SS benefits ,  they will keep originals and send out to process at a district office and return originals to u

(or u can mail all them yourself)  

 

our government still has faith in the USPS even though some of us don't

just make a copy for your protection and keep it till originals come back and send things insured with return receipt 

The SSA issued new instructions that says that immigrants must not mail original immigration documents. They have to call and request an appointment. If the office is saying they don't accept appointments, tell them to look for the EM-21041.

 

https://secure.ssa.gov/apps10/reference.nsf/links/05262021015248PM

 

IMPORTANT: Do NOT request a non-citizen to submit his or her immigration documents by mail or using the drop box. Due to DHS regulations, non-citizens are required to have their immigration documents in their possession at all times (GN 00303.610.B).

 

[Adventine 3,196]

How about booking an in person appt at a different SS office?

[Rocio0010 5,579]

2 hours ago, Ayrton said:

The SSA issued new instructions that says that immigrants must not mail original immigration documents. They have to call and request an appointment. If the office is saying they don't accept appointments, tell them to look for the EM-21041.

 

https://secure.ssa.gov/apps10/reference.nsf/links/05262021015248PM

 

IMPORTANT: Do NOT request a non-citizen to submit his or her immigration documents by mail or using the drop box. Due to DHS regulations, non-citizens are required to have their immigration documents in their possession at all times (GN 00303.610.B).

 

Try contacting your congressman. It worked for me!

[Trutta 103]

16 hours ago, JeanneAdil said:

yes,  you can 

read the site 

it says they will be returned

 

1. like when applying for US passport /we have to send originals thru the mail and they return them

2. when u apply for SS benefits ,  they will keep originals and send out to process at a district office and return originals to u

(or u can mail all them yourself)  

 

our government still has faith in the USPS even though some of us don't

just make a copy for your protection and keep it till originals come back and send things insured with return receipt 

I don't trust them to return anything. Nor do I trust the mail.

 

Plus an immigrant must keep their green card in their possession and show it to any immigration or law enforcement officer on request -- something they can't do if it's in the mail.

 

 

4 hours ago, Adventine said:

How about booking an in person appt at a different SS office?

The next closest office is hours away. Might be my only option though.

[Trutta 103]

1 hour ago, ra0010 said:

Try contacting your congressman. It worked for me!

Pretty sad it has to come to that. Not a bad idea though. Thanks.

[naturalgurl4 13]

I had to schedule at a different office I waited months before I tried this and it worked… got an appointment a within a week….

[Trutta 103]

On 12/11/2021 at 9:07 AM, ra0010 said:

Try contacting your congressman. It worked for me!

Well I contacted my congressman's office on Monday. And we now have an in person appointment for tomorrow at 9:30 AM. Thanks!

[Rocio0010 5,579]

1 hour ago, Trutta said:

Well I contacted my congressman's office on Monday. And we now have an in person appointment for tomorrow at 9:30 AM. Thanks!

Good! Sometimes you have to push the buttons!

[Trutta 103]

Very easy. Walked in. Showed passport and greencard. 5 minutes later he said that was it. SS card will be here in 7-14 days!

[Rocio0010 5,579]

8 minutes ago, Trutta said:

Very easy. Walked in. Showed passport and greencard. 5 minutes later he said that was it. SS card will be here in 7-14 days!

Good. Now go on to celebrate to Crocketts in good ol'e Morgantown and sing "Country Roads"!