Best time to call NVC?

[StrawberryKiss 170]

37 minutes ago, Ashley Wallace said:

The status of all documents are accepted. The one that is not is my pay stub, but it was asked for after all my documents were accepted. 

That doesn’t matter. It still means you’re not documentarily qualified until they got everything they want. When you are, you actually get an email from NVC with that subject line and a new message from NVC on CEAC reading “documentarily qualified”. 
Your resubmission means that you’ll have to wait for NVC to review end-of-September submissions, which could currently take until January (due to holidays coming up) if they don’t speed up again. With every resubmission you get placed at the end of the queue again. 

[Redro 4,611]

16 hours ago, Ashley Wallace said:

I have been attempting to get in touch with the NVC regarding my case, but can never ever get through. This is on multiple occasions. My case is at the Nebraska NVC.  

 

Any idea if the there is an ideal time to call to get through. I am calling from Japan and there is no toll free number, so if I call I’d like to speak with someone. 

 

Related but not related: 

Korea has a great plan where we can pay around $5 a month for 200 free minutes a month to the States. Maybe check if Japan has a similar plan. 

[From_CAN_2_US 1,106]

7am sharp EST.

 

I have always gotten through instantly and actually get connected to the same person every time I call, for some reason.

[From_CAN_2_US 1,106]

12 hours ago, Ashley Wallace said:

Thanks for all the advice. 

 

Well maybe it is a Portsmouth. What center is in Nebraska? 

Portsmouth is in New Hampshire, and that’s where NVC is

[Ashley Wallace 11]

Thanks for the help everyone. Well pretty bummed because I thought everything was accepted and thought my wife was getting ready for her interview. 
 

My next question is that why did they accept all document then following that request another document? Up to this point the NVC sent a message when they needed a change to a document etc prior to showing all documents accepted.

 

pretty frustrating. 

[millefleur 5,046]

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[Chancy 6,241]

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