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Issues with DS-260 IV Application

By shaiz in Bringing Family Members of US Citizens to America

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shaiz Apprentice

shaiz   1

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Filed: Country: India
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Hello folks, I am in need of some suggestions for this irritating problem i am facing. 

 

I have filed for my parents to bring them over to the USA and as of now, i am unable to fill the DS-260 online. I am stuck at the previous US travel screen. As soon as i fill in the information, and hit save or next, the app crashes and gives me an error "Application Error has occurred".

 

This happens for both my mom and my dad's application.

 

I have tried different browsers, different machines, different IP addresses as well, and nothing worked. 

 

Any guidance will be helpful and greatly appreciated. 

 

I have paid all the fees required so far, and was able to successfully fill out the AOS. It's the IV application (DS-260) that is causing issues.

 
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