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seablock

FYI: USCIS Field Office Infopass incompetence

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Filed: IR-1/CR-1 Visa Country: Colombia
Timeline

It took USCIS 26 days to send this response denying an infopass.  Emergency appointments only with proof.  Call back and wait almost a month?   Forget it.   I got faster service filing a writ of mandamus in federal court. I am embarrassed that I worked for INS years ago. 

 

"Thank you for your inquiry dated June 24, 2021. Requesting an Appointment.

 

After a review of your inquiry, we regret to inform you that your Field Office of jurisdiction does not have any appointments available at this time. Unfortunately, the Field Office is unable to open additional appointments for non-emergency situations. Please call back at a later date to see if there are any appointment slots available.

 

If your situation becomes emergent and you are still in need of an Infopass appointment, please contact the USCIS Contact Center and let the representative know about the emergency situation. Please be advised, you will be required to provide proof of your emergency to substantiate your claim."

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  • 4 months later...

Hi seablock,

I just received the same notice after waiting 28 days to get a response - my field office just...doesn't have any slots! I have a court order granting my Adjustment of Status in hand, and now I have no clue what to do cause my Field Office doesn't have any slots for, what, the foreseeable future? Were you able to eventually resolve this and get an appointment, and if so - any tips? Thanks!

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