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USCIS Field Office Phone Call for Naturalization Interview Scheduling?

By pcke2000 in US Citizenship General Discussion

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pcke2000 Enthusiast

pcke2000   39

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Filed: Citizen (pnd) Country: China
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My wife has a pending naturalization case filed in Houston, TX in Nov 2020 and received a phone call and a voice message from the self-claimed 'Immigration Office' regarding naturalization (the exact word used in the voice message was 'citizenship application') this afternoon. The person claimed her name is Officer Moore and left a call back number. 

 

When we googled the call back phone number 281-539-7000, it showed it's a commercial company land line in Houston. However, internet research also showed the number may be from a USCIS Houston Field Office.

 

We are confused and concerned it may be a scam? 

I-129F sent: 2016-01-09

NOA1: 2016-01-15

NOA2: 2016-03-04

Received by NVC: 2016-03-31

Case # assigned: 2016-04-01

Case sent to consulate: 2016-04-05

Case ready: 2016-04-06

AOS Packet sent: 2016-10-08

AOS Packet received: 2016-10-11

AOS NOA1 x 3 (Text messages): 2016-10-14

AOS NOA1 x 3 (Hardcopy mail): 2016-10-17

Biometrics Letter: 2016-10-28

Biometrics Walk-in: 2016-10-28

I-131 and I-765 approved: 2017-01-04 (Day 85)

I-485 approved: 2017-01-19 (Day 100)

EAD/AP Combo card received: 2017-01-20

Green Card received: 2017-01-25

ROC I-751 Packet sent: 2018-10-26

ROC I-751 Packet received: 2018-10-29

ROC I-751 NOA1 (Text message): 2018-11-02

ROC I-751 NOA1 (Hardcopy Extension Letter): 2018-12-10

ROC I-751 Biometrics: 2019-07-02

 

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SalishSea Grand Master

SalishSea   17,824

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Filed: Lift. Cond. (apr) Country: New Zealand
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37 minutes ago, pcke2000 said:

My wife has a pending naturalization case filed in Houston, TX in Nov 2020 and received a phone call and a voice message from the self-claimed 'Immigration Office' regarding naturalization (the exact word used in the voice message was 'citizenship application') this afternoon. The person claimed her name is Officer Moore and left a call back number. 

 

When we googled the call back phone number 281-539-7000, it showed it's a commercial company land line in Houston. However, internet research also showed the number may be from a USCIS Houston Field Office.

 

We are confused and concerned it may be a scam? 

Why not call during business hours?  It will be pretty clear if it is legit.

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pcke2000 Enthusiast

pcke2000   39

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Filed: Citizen (pnd) Country: China
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On 7/5/2021 at 11:06 AM, SusieQQQ said:

We have seen some cases of calls from FOs if they are trying to schedule at short notice. Maybe they had a cancellation and her name was next in line, or something like that.

Thank you very much! We went to the field office and found the call was legit. We were told the FO called my wife directly because we are a military family and they wanted to offer an earlier date. 

I-129F sent: 2016-01-09

NOA1: 2016-01-15

NOA2: 2016-03-04

Received by NVC: 2016-03-31

Case # assigned: 2016-04-01

Case sent to consulate: 2016-04-05

Case ready: 2016-04-06

AOS Packet sent: 2016-10-08

AOS Packet received: 2016-10-11

AOS NOA1 x 3 (Text messages): 2016-10-14

AOS NOA1 x 3 (Hardcopy mail): 2016-10-17

Biometrics Letter: 2016-10-28

Biometrics Walk-in: 2016-10-28

I-131 and I-765 approved: 2017-01-04 (Day 85)

I-485 approved: 2017-01-19 (Day 100)

EAD/AP Combo card received: 2017-01-20

Green Card received: 2017-01-25

ROC I-751 Packet sent: 2018-10-26

ROC I-751 Packet received: 2018-10-29

ROC I-751 NOA1 (Text message): 2018-11-02

ROC I-751 NOA1 (Hardcopy Extension Letter): 2018-12-10

ROC I-751 Biometrics: 2019-07-02

 

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