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tu dinh

Unable to make follow up appointment

By tu dinh in K-1 Fiance(e) Visa Process & Procedures

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tu dinh Newbie

tu dinh   0

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Filed: K-1 Visa Country: Cambodia
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We had an interview on May 27, 2021 for K1 Visa for Phnom Penh, Cambodia. We were told to go online to make a follow up appointment and bring the missing document (Original Birth Certificate).

We are unable to make the appointment and gave us this message "The Case ID that you have entered cannot be found" on the website. Email have been unanswered for 2 weeks and phone call have been unhelpful.  I wondering if they made a mistake or it  just they are busy.

Thanks for your help.

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