How to get ROM from PSA website?

[snowcat 58]

Hello, I am trying to renew my Philippine passport but need a new ROM copy from PSA (https://www.psaserbilis.com.ph/) - as I got my ROM in 2017 so it's no longer valid. PSA website seems to only have birth certificate, marriage certificate, CENOMAR or death certificate as options. How do I request for ROM?

 

 

 

Thank you!

 

 

Edited June 16, 2021 by snowcat

[top_secret 2,421]

Here is what I was told.  With the caveat that I have not actually been able to complete this yet since our ROM is not yet transmitted to DFA in Manila.

This is just what I was told.

 

Email oca.crd-us@dfa.gov.ph and request the "transmittal details of your ROM" .

Attach a copy of your ROM if you have the original or an old one so they can locate it in thier system.

 

DFA hopefully can provide these  "transmittal details"

(1) REFERENCE NUMBER
(2) DISPATCH NUMBER
(3) DISPATCH DATE
(4) TRANSMITTAL DATE

 

Once you have the "transmittal details then you e-mail that to info@psaserbilis.com.ph and hopefully they can direct you from there.

 

Again I have not yet done this, that is only the instructions I was given. oca.crd-us@dfa.gov.ph did respond promptly and knowledgeably to my e-mail but they informed me that our ROM is still at the embassy so I have not yet followed through with PSA.

 

If someone else comes along here who has actually got it from PSA, they probably have better knowledge than me.

[Talako 785]

If that email in Top's response doesn't work to get the transmittal info, we used records-director@oca.dfa.gov.ph to get the details.

[Chancy 6,241]

4 hours ago, snowcat said:

PSA website seems to only have birth certificate, marriage certificate, CENOMAR or death certificate as options. How do I request for ROM?

 

Since you did ROM years ago, your marriage should already be registered in PSA.  So just order your PSA marriage certificate.  It should be your ROM paperwork printed with the PSA stamp that DFA will accept for your passport renewal.

 

[snowcat 58]

Thank you, @top_secretand @Talako! I have emailed both the emails you provided (just in case!) with those details. Will see if I get a response soon  

 

Thanks for the input @Chancy! I tried just getting a marriage certificate from PSA but the details top_secret listed above also came up (see screenshot below) so it seems I do really have to get those transmittal details and email info@psaserbilis.com.ph.

 

 

This seems like such a tedious process to get a copy of ROM ... or even to get my passport renewed with my new name 😅 Wish they would just take the original copy of ROM given to me when I filed it years ago. Always so many steps with these things!

 

Edited June 17, 2021 by snowcat

[snowcat 58]

Update:

 

The email oca.crd-us@dfa.gov.ph was the one that worked and responded very promptly (within 2 hours!) to my request for transmittal details. I have now forwarded those details to info@psaserbilis.com.ph and will post another update as soon as I get a response.