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Able to contact or postal mail to local field office after interview?

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Hi all. 

 

Is it possible to postal mail documents to your local field office after an AOS interview and without an RFE

 
My spouse and I conducted our AOS (from a K1 visa) interview in the Portland office on April 28. Our officer was kind and friendly and, after answering her questions and submitting all requested documents, she told us we had passed and she had more than the needed information and documents from our 12+ years of being together to know our relationship was authentic. 

The only reason, she told us, she could not approve us on the spot was that they had not received our original K1 submission packet (which we had handed over to the immigration officer at our point of entry in Seattle Airport in June of last year) and the K1 submission contained my spouse's medical exam. She said she had requested the authorities in Nebraska  who had our case, to mail it to her (I asked if it was the National Visa Center and she said it wasn't). She said this could take 2 to 3 weeks but once she received our K1 packet and saw that our medical exam was in there, she would be able to approve us. 
 
Unfortunately that was 1.5 months ago and we've since logged a service request with USCIS but have not received any response. Just in case they would contact us to say they had lost the medical exam or never received the file altogether, my spouse acted proactively and obtained another copy of a full and unopened medical exam from the same accredited hospital from the original exam and we are wondering if there's a way we can simply mail this medical exam with our case information to the Portland office so the officer could review and approve. 
 
It's frustrating that we are hung up on this one logistical error made by them despite having correctly prepared everything. And every day that passes means another day delayed my spouse will eventually achieve citizenship. 

If anyone knows of any way to get in touch with one's local field office, either to mail or schedule a followup, we would greatly appreciate it. 
 
Many thanks for your help and support.
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Call for an Infopass.

HOWEVER your GC can take up to 120 days to arrive after GC Interview so you will likely be told to wait.

(Ie. They likely did find your AFile with your DS3025 and you are just awaiting final adjudication and have not waited long enough).

Did you not provide your personal copy of your DS3025 Vaccination sheet at your interview (or submit one with your I485 as recommended)?

They likely won't accept a copy of your entire medical exam as it is not the one that was submitted to your embassy. 

You'll likely have to redo it in the US HOWEVER it shouldn't be done until confirmed the abroad medical exam documents have been lost (and that has not been confirmed).

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