Checking Case Status and what to do next

[xxlian 100]

55 minutes ago, Katie Boehmer said:

I hope I am in the right forum for this question. But we received our NOA2 Feb. 5. I have not yet received a case number or invoice number. When I emailed the NVC they replied stating I will not receive that info until it gets to an embassy. The check lists are a bit confusing on the website so I just want to be sure. My fiance is from Canada for context. Did it take anyone more than 3 months to get their case number.

Are you referring to your NVC case number? Call them and request it. 

[jayjayk 56]

1 hour ago, Katie Boehmer said:

I hope I am in the right forum for this question. But we received our NOA2 Feb. 5. I have not yet received a case number or invoice number. When I emailed the NVC they replied stating I will not receive that info until it gets to an embassy. The check lists are a bit confusing on the website so I just want to be sure. My fiance is from Canada for context. Did it take anyone more than 3 months to get their case number.

To get the case number you have to call NVC, I don't know why they can't tell the number. I heard that Canada is backlogged, so you might need to wait until it actually goes to the embassy. Here are regional forums and I am pretty sure there is a thread for Canada.

[IvoryandRebecca 17]

3 hours ago, Katie Boehmer said:

I hope I am in the right forum for this question. But we received our NOA2 Feb. 5. I have not yet received a case number or invoice number. When I emailed the NVC they replied stating I will not receive that info until it gets to an embassy. The check lists are a bit confusing on the website so I just want to be sure. My fiance is from Canada for context. Did it take anyone more than 3 months to get their case number.

Hi, 

 

Give the NVC a call and ask for your case number and invoice number and they will provide these over the phone.  

[Katie Boehmer 0]

Thank you for the advice the number I have been calling has not gone through. Its 603 334 0700 

[rndz 12]

20 minutes ago, Katie Boehmer said:

Thank you for the advice the number I have been calling has not gone through. Its 603 334 0700 

Sometimes that happens and other times you will have to wait on hold for an extended time.  Calling either early or very late during their advertised hours usually minimizes the hold time.