Cannot create user to schedule appointment in US travel docs?

[jstub 0]

Hi, I am trying to schedule an appointment with the consulate for my visa. I have tried several times over the last 5 days to create a new user to log in and every time get the same error message 

 

• Your request cannot be processed at this time. The site administrator has been alerted.
• The account associated with this portal has no owner
• User could not be created. Please ensure First Name and Last Name are entered as they are in your passport.

 

I have tried from different computers, on different servers, on different web browsers, and with different email addresses but always get this error. I have tried resetting my password with all email addresses I have in case I somehow did register and no email to reset password ever comes through including to spam folders. 

 

Is there something I am doing wrong? My DS-160 is completed and I've paid my fee but I can't book an appointment and just can't figure out what the problem is. 

 

Would appreciate any advice or guidance on what else to try 

 

[Kainat Khawaja 0]

I am dealing with almost a similar problem. I would really like a solution...

[Ban Hammer 13,656]

11 hours ago, Kainat Khawaja said:

I am dealing with almost a similar problem. I would really like a solution...

start a new thread about the subject, this one is over a year old with no answers.