"Choice of Address & Agent" greyed out, plus no button to "Add Applicant" for CR-2 child's case.

[top_secret 2,422]

So when I received the NVC e-mails for my wife and step-daughters CR1 and CR2 cases.  I was immediately able to pay the fees.  While I can only log into the cases separately, my step-daughters case did automatically 'recognize' that I had already paid the AOS fee on my wife's case so in that respect they appear to be tied together.  All the payments cleared and I was able to upload and submit the AOS and all of the documents.  I have completed and summited the DS-260 for each of them, and I am able to upload all the civil documents for each of them.  I'm just waiting to the NBI Clearance to be able to Submit everything but it appears that if I had everything ready it would let me submit it all.  All of that stuff looks fine.

 

What I have not been able to do, and it is greyed out and unavailable on both cases is "Choice of Address & Agent" which I assume is the DS-261.  It seems that step in the process simply vanished. So my question is, has that step, the DS-261, ACTUALLY vanished since the "Choice of Address & Agent" seems kind of irrelevant anyways since it's all online.  Or is this some kind of glitch that is likely to turn around and hold everything up.

 

My other concern is that in the instructions and FAQ for the NVC website it pictures buttons under "Applicant Information" that would allow me to add my step-daughters case under my wife's case so presumably they are together under the same login.  Those buttons are completely absent on either my wife's or step-daughters cases.  I can log into either case separately and everything looks completely correct.  The cases 'seem' tied together since it automatically recognized the payment of the AOS fee on both cases.  But there is no option to combine them.  Is that normal?

[angeljolie 188]

19 minutes ago, top_secret said:

has that step, the DS-261, ACTUALLY vanished

Yes. It's obsolete.

 

20 minutes ago, top_secret said:

Is that normal?

Totally normal. We (CR1 and two CR2s) have separate CEAC accounts. We received separate interview appointment emails but for the same interview date/time.