Tier 1 Agent Couldn't Find My Receipt Number

[dopheretta 3]

Hi,

 

My wife, USC, and I filed the I-130 on October 28 2020, and haven't heard anything back yet. Our receipt notice says we are at the Nebraska Service Center, but upon seeing a lot of cases on here get transferred, we decided to call and ask if our case was still in Nebraska, and when we could file about our case being outside normal processing times. Mainly, we just wanted to feel proactive after months of wait...

 

When my wife finally got through to a Tier 1 officer, the officer could not find our case through our Receipt Number/IOE number. She then found us by my wife's last name and date of birth, and could see that we filed the I-130. The officer thought this was strange, and was going to put us through to a tier 2 officer. Because we are both living in Austria, my wife was calling via Google Hangouts, and does not have an American phone number that they could her call back on. Given that we can't really afford the call, we had to hang up. The officer told my wife that she could talk to a tier 2 agent via the USCIS website, however when we tried to ask Emma for a representative, we had no luck.

 

Does anyone here have a similar experience? Any idea why our receipt number was not showing up?

 

Thank you for any help!

 

[Mike E 11,739]

Did you file by mail or online? 

 

Do you have a receipt number? If so what happens when you check online for current status?

[dopheretta 3]

36 minutes ago, Mike E said:

Did you file by mail or online? 

 

Do you have a receipt number? If so what happens when you check online for current status?

Hi, yes, I filed online and have a receipt number.

 

I tried again through ask Emma, and managed to get through to a tier 2 officer, who confirmed that my receipt number is valid. She also informed us that our case has been transferred from Nebraska to Potomac, which I was disappointed to hear, as processing times are much longer. If the processing times are accurate, it looks like my entire plan for 2021 was thrown off balance, but let's see...

[Mike E 11,739]

1 hour ago, dopheretta said:it looks like my entire plan for 2021 was thrown off balance, but let's see...

It’s been 6 months and less than week since you filed.  Most  people do not get to RFE or NOA2 in under 7 months even without a pandemic.  
 

It won’t surprise me if the I-130 is approved in 2021.  Visa approval is whole other thing.  I would not have planned for a visa issued in 2021.