NVC helpline not accepting calls?

[banu2019 23]

I just called @1-603-334-0700 and an automated response gave me no way to wait for a representative, it only said to try to call back later and ended the call. Is that normal? 

[Hilde 381]

1 hour ago, banu2019 said:

I just called @1-603-334-0700 and an automated response gave me no way to wait for a representative, it only said to try to call back later and ended the call. Is that normal? 

This is the equivalent of their busy signal. You need to keep trying until it rings and then gives you some options to dial.

Best time to call is right when they open or right before they close.

Good luck!