online uscis checking system does not recognize my receipt number

[mahta121 1]

hi guys,

I filed my k1 visa since June I have been waiting for my no2 but the issue is that from that time till now we could not check our receipt number online 

every time the online system says the system does not recognize your code has any one have the same issue ? does anyone have any suggestions 

I am worried they might lost my file although I have paper receipt number in my hand

[Trish and Oli 28]

You can call USCIS and speak with a live representative. The automated computer will try everything in its power not to connect you. What I do is say "Case Status" when the computer tries to help you, you then say "Lost my receipt" number. The computer can't help after that and connects you with someone. Then you can inquire about your account.  The number I used was 1-800 - 375-5283. Hopefully this can help you!

[mahta121 1]

2 minutes ago, Trish and Oli said:

You can call USCIS and speak with a live representative. The automated computer will try everything in its power not to connect you. What I do is say "Case Status" when the computer tries to help you, you then say "Lost my receipt" number. The computer can't help after that and connects you with someone. Then you can inquire about your account.  The number I used was 1-800 - 375-5283. Hopefully this can help you!

thank you so much for your help. .I appreciate that in the summer my fiance called before the system became automated and someone on the line by entering my fiance security code could saw our file but do you think if i can not see my case online it can cause missing my file? have you heard something like that before?

[Trish and Oli 28]

23 minutes ago, mahta121 said:

thank you so much for your help. .I appreciate that in the summer my fiance called before the system became automated and someone on the line by entering my fiance security code could saw our file but do you think if i can not see my case online it can cause missing my file? have you heard something like that before?

I haven't heard about that before unfortunately, but maybe someone else has and can chime in when they see this post. 

[mahta121 1]

1 minute ago, Trish and Oli said:

I haven't heard about that before unfortunately, but maybe someone else has and can chime in when they see this post. 

thanks