WAS MY REQUEST FOR EVIDENCE DELIVERED?

[ThiagoAKern 1]

Hello there, I would really appreciate some guidance here. How do I speak with a real person at USCIS? My I751 was mailed on Oct 30th, 2019, in LA. I moved from LA to Nashville and notified USCIS of my move, which also transferred my case to a new Service Center. I recently received a letter asking for evidence to support my form (which I sent with the original petition but am assuming they didn't transfer it with my case?). Anyways, I sent all the proof of marriage again to a field office in Kansas City, BUT I did so through USPS.

 

It got delayed and they then tried to deliver on a Saturday, which means it then sat at the post office because they couldn't deliver it. It showed as: "package available for pickup." I opened a claim and requested a redelivery. I got an email today at 11:05 asking for a confirmation of delivery address, and then THREE MINUTES later my tracking number said :"11:08 delivered at front dest/mail area/ or receptionist". 

 

Should I trust that? Is there a way I can confirm with someone at USCIS it was in fact delivered? Anyone gone through a similar experience? I would love to talk to a representative but tried calling 5 times now and the automated voice won't put me through to speak to an agent. 

[Verrou 1,962]

if USPS said it's delivered, it is delivered but might take a while to get information update on uscis website. 

let say if you can talk with an USCIS agent ( keep saying " technical difficulties") there's a chance that's your document that just arrived havent been open from the envelope. 

[Crazy Cat 41,850]

Even if you speak to a representative, your papers won't be in the system for days or weeks.  But, to speak to an agent, you can:

1.  Call USCIS

2.  Ask for technical assistance at each prompt.

[ThiagoAKern 1]

So I guess all I can do now is hope that it was in fact delivered then....... Hope it doesn't delay my citizenship process. Thanks guys!