Notice Was Retured to USCIS Because The Post Office Could Not deliver it - HELP!!

[isabelak 1]

I am very worried about my status situation. 

 

11 May 2020 : AOS was recieved by USCIS

However, by then we did not recieved the letters (NOA's), so I requested again our notices to be mailed. 

 

2 June 2020 : Letters were recieved and case status changed to "Duplicate Notice Was Mailed"

 

All of these months have passed and our status have been stuck on "Duplicate Notice was Mailed. On June 2020, we sent you...."

 

Surprisingly, two hours ago our i485 check status changes to 

Notice Was Returned to USCIS Because The Post Office Could Not Deliver It

"On January 11, 2021, the Post Office returned a notice we sent you for your Form i485, Application to Register Permanent Residence or Adjust of Status. Receipt Number MSC......, because they could not deliver it. This could have a serious effect on your case. Please go to www.uscis.gov/e-request to request a copy of the notice inmediatly. If you move, go to ....".

 

I called USCIS and they told me to enter to that website, uscis.gov..... to request a copy of the notice ASAP. I did it. However, the system asked me what notice was not recieved. The options were: 

- Appointment

- Approval

- Denial

- RFE

- Other

 

I clicked Appointment as it is the one I assumed to recieve. I do not know if they meant to send me a RFE and I just messed it up. 

Also, the question "Provide Last Action on your case". I wrote: Duplicate notice was mailed. 

I wrote that because that is the last thing I knew about my case (other  than the last minute returned notice...)

 

After I submitted it, it says to expect an answer by february 2. I am very scared about my status and I don't knnow what will happen. 

[Letspaintcookies 2,310]

Have you talked to a tier 2? If not call again till you get one on the phone. Others have been successful by getting a copy of the noticed emailed.

[isabelak 1]

16 minutes ago, Letspaintcookies said:

Have you talked to a tier 2? If not call again till you get one on the phone. Others have been successful by getting a copy of the noticed emailed.

What's a tier 2? If you mean someone from USCIS I did speak with someone, that person suggested me to go to that link and ask for the notice. Which I did

[Letspaintcookies 2,310]

17 minutes ago, isabelak said:

What's a tier 2? If you mean someone from USCIS I did speak with someone, that person suggested me to go to that link and ask for the notice. Which I did

The first one you get on the phone is not helpful in situations like that. They can't see more than what you can see online and try to get rid of you as fast as possible. Call again and ask for a tier 2, be persistent. They can do a bit more to help but be prepared that they don't always want to.