NVC phase - Submitting Police Certificate

[HKboyInUSA 0]

HI, everyone. I am currently working on my wife's CR-1 visa and we are on NVC document submission phase.

 

But we got stuck at the point when she needs to submit a police certificate (Canada), she studied in a program and lived in Canada from late 2017 to mid 2019.

 

She is currently in Hong Kong and I am currently in USA. With the US-Canada border being closed, we have been in working one getting the police certificate for a few times, and unsure why they are all rejected / not accepted by NVC a few days after submitting on each of them.

 

The last one (I have attached a exact same looking one I found from another post.) I submitted meets pretty much every single details, I think to the online guideline they provided. But still got rejected. So I called NVC, explain to them that we applied for the Certified Criminal Record Check from RCMP through a RCMP-approved partner agency (XL-ID Solutions in Montreal) by mailing, and they mailed the certified criminal record check back to my wife in HK, then we submitted it. Still is not being accepted. The NVC person on the phone said that since we are currently not in Canada and can not get into Canada, we can simply delete the attached document and select "Not Available" for the Police Certificate (Canada) section and submit the documents again. But he also mentioned that I still need the actual physical police certificate at the time of the interview, so I am not sure what would be my next step.

 

Looking for helps from anyone! Sorry for the long passage and thank you very much for your time!!

Police 

Available

Fees: Varies by Province.

Document Name:  Certified Criminal Record Check.

Issuing Authority: Royal Canadian Mounted Police

Special Seal(s) / Color / Format: The Certified Criminal Record Check requested under the Privacy Act is fingerprint-based, but the report does not include an image of the applicant’s fingerprints.

Issuing Authority Personnel Title: There is no issuing authority personnel title.

Registration Criteria: There is no registration criteria.

Procedure for Obtaining: To obtain this document, you must submit your fingerprints to a local police service or RCMP-approved partner agency.  YOU MUST STATE THAT YOU ARE REQUESTING THE RECORD UNDER THE PRIVACY ACT.  Do not select “Visa/Border Crossing” as the purpose of the request. You must also specifically request the record which includes the “RCMP National Repository entire holdings.”  

Certified Copies Available: Certified copies are not available.

Alternate Documents: There are no alternate documents.

Exceptions: None

Comments: As of September 10, 2018 a fingerprint-based, certified criminal record check REQUESTED UNDER THE CANADIAN PRIVACY ACT from the Royal Canadian Mounted Police is required by U.S. Consular posts in Canada. 

For more information on how to request this document, visit http://www.rcmp-grc.gc.ca/en/steps-getting-a-certified-criminal-record-check

[Sofitalian 134]

Hi, I also applied a Canadian Police Certificate via an agency (in Toronto) last year. The first one got rejected because I chose "visa" by mistake and got one with fingerprints on. Then the second time, I asked the agency to specifically request the Police Certificate under Privacy Act (also specifically request the record which includes the “RCMP National Repository for entire holdings”. The Police Certificate I then received looks like exactly what you showed here. It was mailed to me (HK) and it's accepted by NVC.

 

 

[Ryan H 3,812]

Moved from Progress Reports to Process & Procedures.

[Ryan H 3,812]

~~~Hijack posts removed.~~~