When USCIS Misspells Your Last Name on the I-797

[Locito 85]

I've understood reading here that USCIS does not re-print extension letters, but I got mine today 1/2 after the AZ lockbox received our package on 11/13. I was happy to finally to receive it...until I saw my last name was spelled incorrectly. Instead of an E there is a C. Anyone else been in a similar situation? Did you have to go for an ADIT stamp or would USCIS actually admit their mistake and re-print the letter? Part of the I-751 package is a copy of my soon-to-expire green card, and there my last name is (obviously) spelled correctly.

 

But obviously I'll have to wait until Monday to contact the USCIS. Do you think their live chat is the best option so that I can get a copy for my records of everything that is said? If I give them a call, would it do any good for me to ask for a tier 2 officer?

[trudi 1,317]

Mine came with no first name at all, it said 'NO NAME'

I called and they put in a request for the correction and I got a new one with my correct name a few weeks later

 

[sweetadams 138]

14 hours ago, Locito said:

I've understood reading here that USCIS does not re-print extension letters, but I got mine today 1/2 after the AZ lockbox received our package on 11/13. I was happy to finally to receive it...until I saw my last name was spelled incorrectly. Instead of an E there is a C. Anyone else been in a similar situation? Did you have to go for an ADIT stamp or would USCIS actually admit their mistake and re-print the letter? Part of the I-751 package is a copy of my soon-to-expire green card, and there my last name is (obviously) spelled correctly.

 

But obviously I'll have to wait until Monday to contact the USCIS. Do you think their live chat is the best option so that I can get a copy for my records of everything that is said? If I give them a call, would it do any good for me to ask for a tier 2 officer?

Since your name is spelled correctly on the green card itself, I would suggest you just give them a call if you are worried about the extension letter with misspelt name. A service request can take care of that. You don't need to worry a tier 2 officer for this as a service request can be done with a tier one officer. 

[Locito 85]

The USCIS bot on phone directed me to fill the typographical error form on their website (https://egov.uscis.gov/e-request/displayTypoForm.do), which I would rather have done anyway rather than spelling my complicated name on the phone.

 

Good to know that there are some things in the US that can be taken care of online, and not just by calling  (I hate calling o anywhere on the phone... ) Now just hoping they'll actually do something about it.