NOA1 still unreceived. Filed over 2 months ago.

[esther.m3516 0]

Hi, I am under so much stress. My fiance and I sent in our petition and it was received at the Texas lock box on november 2nd. It is almost January 2nd and I have heard nothing. I added the g-145 form as well. I used the company RapidVisa to do the process but now I'm feeling panicked that they have something to do with the delay? I contacted them as it had been 7 weeks with no NOA1 and we found out the check still hasn't been cashed yet. Should I worry or just continue to wait? I am so stressed because I miss my fiance so much and we are just waiting for his visa to be approved so he can come to america and get married. Is everyone's NOA1s taking this long during COVID? Please help ㅠㅠ 

[Greenbaum 12,259]

2 hours ago, esther.m3516 said:

Hi, I am under so much stress. My fiancé and I sent in our petition and it was received at the Texas lock box on November 2nd. It is almost January 2nd and I have heard nothing. I added the g-145 form as well. I used the company RapidVisa to do the process but now I'm feeling panicked that they have something to do with the delay? I contacted them as it had been 7 weeks with no NOA1 and we found out the check still hasn't been cashed yet. Should I worry or just continue to wait? I am so stressed because I miss my fiancé so much and we are just waiting for his visa to be approved so he can come to America and get married. Is everyone's NOA1s taking this long during COVID? Please help.

If your check has not been cashed after 60 days then its time to contact USCIS.

 

https://www.uscis.gov/about-us/contact-us/national-customer-service-center

 

1 (800) 375-5283 8:00 am

 

 

This is for USCIS

 

Option 1:

Call USCIS. Do not press anything. Do not choose a language. If someone who picked up the phone cannot answer your question, ask them to transfer you to TIER 2.

 

Option 2:

Dial 1-866-953-7684

 

Option 3:

Call 1-800-375-5283

Press 1 to continue to English

Press 2 for case status

Press 1 if you know your receipt number

Press your receipt number 922(WAC) then your numeric receipt number

They will tell you to visit the website for the answer but press 3 or wait and you will be connected to a live agent.

 

Option 4:

Dial 1-800-375-5283 then press 1,2,2,4,2,1 then enter receipt number then press 1.

[ryvfader 45]

Same boat here, though mine was received on the 6th of November. Still no response of any type and card has not been charged. Lockbox support email sent two weeks ago has no response either, granted the past two weeks have had holidays. I understand there is a level of patience required regardless of not fully understanding the process and lack of transparency on USCIS's end. However two full months without even an indicator if the envelope has been opened makes me question what is going on even with their manning and COVID related setbacks. December 15th they posted a stakeholder message stating that they have had a significant increase in filings beginning in October 2020, and that receipts should be sent within 30 days of filing. With so many people who filed in October and essentially all November onward filers still without any contact of any type there seems to be either a complete disconnect within USCIS of what is going on in their lockboxes or a blatant case of "Sorry I'm late but I'm in the car, just a few minutes away" while still in the shower. 

 

In any case I'll begin calling them when their offices reopen Monday. 

[Greenbaum 12,259]

3 minutes ago, ryvfader said:

Same boat here, though mine was received on the 6th of November. Still no response of any type and card has not been charged. Lockbox support email sent two weeks ago has no response either, granted the past two weeks have had holidays. I understand there is a level of patience required regardless of not fully understanding the process and lack of transparency on USCIS's end. However two full months without even an indicator if the envelope has been opened makes me question what is going on even with their manning and COVID related setbacks. December 15th they posted a stakeholder message stating that they have had a significant increase in filings beginning in October 2020, and that receipts should be sent within 30 days of filing. With so many people who filed in October and essentially all November onward filers still without any contact of any type there seems to be either a complete disconnect within USCIS of what is going on in their lockboxes or a blatant case of "Sorry I'm late but I'm in the car, just a few minutes away" while still in the shower. 

 

In any case I'll begin calling them when their offices reopen Monday. 

You're reaching the 60 days threshold so the information I provided above your post would be a good place to start. Good luck and stay engaged in the process. 

[ryvfader 45]

Yes, I appreciate you posting several options to contact them. Saves me the time of digging through websites for numbers then figuring out how to get past seeming automated operator firewalls in place to speak with an actual person. 

 

3 minutes ago, Greenbaum said:

You're reaching the 60 days threshold so the information I provided above your post would be a good place to start. Good luck and stay engaged in the process. 

 

[esther.m3516 0]

On 1/1/2021 at 3:15 AM, ryvfader said:

Same boat here, though mine was received on the 6th of November. Still no response of any type and card has not been charged. Lockbox support email sent two weeks ago has no response either, granted the past two weeks have had holidays. I understand there is a level of patience required regardless of not fully understanding the process and lack of transparency on USCIS's end. However two full months without even an indicator if the envelope has been opened makes me question what is going on even with their manning and COVID related setbacks. December 15th they posted a stakeholder message stating that they have had a significant increase in filings beginning in October 2020, and that receipts should be sent within 30 days of filing. With so many people who filed in October and essentially all November onward filers still without any contact of any type there seems to be either a complete disconnect within USCIS of what is going on in their lockboxes or a blatant case of "Sorry I'm late but I'm in the car, just a few minutes away" while still in the shower. 

 

In any case I'll begin calling them when their offices reopen Monday. 

Thank you so much for this. I was stressed thinking I was the only one with this problem. I have tried calling for weeks and can't get more than an automated operator so let me know id you succeed in getting a live person. I am so glad I signed up for this form so I am not in the dark!

[esther.m3516 0]

On 12/31/2020 at 11:34 AM, Greenbaum said:

If your check has not been cashed after 60 days then its time to contact USCIS.

 

https://www.uscis.gov/about-us/contact-us/national-customer-service-center

 

1 (800) 375-5283 8:00 am

 

 

This is for USCIS

 

Option 1:

Call USCIS. Do not press anything. Do not choose a language. If someone who picked up the phone cannot answer your question, ask them to transfer you to TIER 2.

 

Option 2:

Dial 1-866-953-7684

 

Option 3:

Call 1-800-375-5283

Press 1 to continue to English

Press 2 for case status

Press 1 if you know your receipt number

Press your receipt number 922(WAC) then your numeric receipt number

They will tell you to visit the website for the answer but press 3 or wait and you will be connected to a live agent.

 

Option 4:

Dial 1-800-375-5283 then press 1,2,2,4,2,1 then enter receipt number then press 1.

The number for option two is the number for direct tv?

[Greenbaum 12,259]

11 hours ago, esther.m3516 said:

The number for option two is the number for direct tv?

Thank you for the catch. I have updated the ways in which to contact USCIS customer service. Here is the new instructions. Thanks again for getting back to me with the error.

 

This is for USCIS Customer Service Contact Information

 

• Option 1:

Call USCIS. Do not press anything. Do not choose a language. If someone who picked up the phone cannot answer your question, ask them to transfer you to TIER 2.

 

Option 2:

• Emma, our online virtual assistant, answers questions in English and Spanish, and guides you through our website. If Emma cannot answer your question, she may connect you to live chat with an agent.

• Automated Help—Our new speech-enabled phone system answers general questions 24 hours a day. Dial 800-375-5283 (TTY 800-767-1833) and ask your question in English or Spanish. The system will answer your question and can send you links to forms and information by email or text.

 

• Option 3:

Call 1-800-375-5283 Outside the U.S? Call 212-620-3418 - hours of operation are Monday to Friday, 8am to 8pm Eastern.

Press 1 to continue to English

Press 2 for case status

Press 1 if you know your receipt number

Press your receipt number 922(WAC) then your numeric receipt number

They will tell you to visit the website for the answer but press 3 or wait and you will be connected to a live agent.

 

Option 4:

Dial 1-800-375-5283 then press 1,2,2,4,2,1 then enter receipt number then press 1.

 

• Case Status—uscis.gov/casestatus
• Processing Times—uscis.gov/processingtimes
• Case Questions—If your document or notice has a mistake or was not delivered, or if you need an accommodation for an appointment, please visit uscis.gov/e-request.
• Other Online Tools—Check out all our online tools at uscis.gov/tools.
• Change of address—Make sure to keep your address current at uscis.gov/addresschange. If your receipt number begins with IOE, it is better and faster to update your address in your USCIS online account.
• Online filing—You can submit our most popular forms online with an account. Having an account allows you to sign up for automatic case alerts, see processing times, upload evidence, update your address, and send us secure messages using any device! 

• USCIS Contact Center | USCIS

1 (800) 375-5283  hours of operation are Monday to Friday, 8am to 8pm Eastern.

[ryvfader 45]

So I spoke with a representative today. As a side note, saying nothing when calling will result in a disconnected call without transfer. Stating technical problem will get you transfered. Hold time was pleasantly just a few minutes.

 

Representative has no record of my case and assumes it is due to it not having been entered yet. However while they don't have exact wait time information on the lockboxes currently items are being entered +/- 2 months after delivery, but they have been seeing some outliers of close to 3 months. 

 

Very little that can be done on the USCIS side as this is a lockbox issue. But they added a lockbox inquiry and created some sort of ticket profile saying I emailed the lockbox several weeks ago without response and called trying to find my case status. 

 

Ultimately the recommendation I received is to continue to give it more time, but to not begin worrying until 3 months that something has gone wrong with the case itself. 

 

 

[esther.m3516 0]

30 minutes ago, ryvfader said:

So I spoke with a representative today. As a side note, saying nothing when calling will result in a disconnected call without transfer. Stating technical problem will get you transfered. Hold time was pleasantly just a few minutes.

 

Representative has no record of my case and assumes it is due to it not having been entered yet. However while they don't have exact wait time information on the lockboxes currently items are being entered +/- 2 months after delivery, but they have been seeing some outliers of close to 3 months. 

 

Very little that can be done on the USCIS side as this is a lockbox issue. But they added a lockbox inquiry and created some sort of ticket profile saying I emailed the lockbox several weeks ago without response and called trying to find my case status. 

 

Ultimately the recommendation I received is to continue to give it more time, but to not begin worrying until 3 months that something has gone wrong with the case itself. 

 

 

THANK YOU SO MUCH you have saved me so much stress!! Let me buy you coffee someday🥺🥺❤

[Mackenzie Owens 2]

So if it all in all takes 3 months for me to get a NOA1 since they received and signed for my application roughly 1 month ago it will me late February until getting our NOA1, at that rate assuming we could get a NOA1 in late February, when would we expect to get our NOA2 assuming there is no RFE?

[Maki&Kiki 123]

Takes around 6--8 months for NOA2 🥺

[powerpuff 6,697]

14 minutes ago, Kittinpaw said:

Takes around 6--8 months for NOA2 🥺

Now it’s 7.5 to 9.5 months 😞

[Maki&Kiki 123]

Whole reason we chose K1 route it's because we thought it would be faster, which was in my opinion only advantage of an K1 visa.

Last time my fiance was here was in September, if only we knew what we know now, we would have chosen Cr1 route! Such a long wait for NOA2 😓. But  we need to be patient. 

 

Edit: our NOA1 took 40 days, but it seems 3 months wait is normal now. 

Edited January 5, 2021 by Kittinpaw

[DaveAndAnastasia 2,092]

5 hours ago, Kittinpaw said:

Whole reason we chose K1 route it's because we thought it would be faster, which was in my opinion only advantage of an K1 visa.

The most important advantage of a K-1 is that you don't have to be married to start the process.

 

That's not such a big deal when you can travel back and forth easily and either your fiancé(e) can visit the US or marrying in his or her country is pretty straightforward, but if doing a CR-1 effectively requires a third-country wedding it's a different story (especially when finding someplace you can practically meet and marry is difficult due to covid travel restrictions).