Contacting USCIS.

[USAMorocco 143]

Hi everyone, 

 

I was wondering if anyone one can tell me how to speak with a live rep at USCIS. They have changed the system and at this point I don’t know where to get answers. My husband’s 18 month extension is about to run out and it say on the website our case is ready to be scheduled for an interview. This was the last status change as of 125 days ago. We have not received a letter with an interview date or a new extension letter. Anyone have any tips or advice? Thank you in advance! 

[Crazy Cat 40,126]

@Timona has a fool-proof method.  Ask for technical support at every prompt.

[USAMorocco 143]

2 hours ago, Lucky Cat said:

@Timona has a fool-proof method.  Ask for technical support at every prompt.

Thank you! I will try this in the morning. I have a feeling our file is MIA. If his extension runs out he loses his job. 😭 and he is out of status. 😞 I’ll try this thank you very much! 

[Locito 85]

Is he a permanent resident you are filing ROC I-751 for?

 

I thought you don’t get a second extension letter, but if you need to prove status for new employers, you can request a USCIS Infopass appointment with a Tier 2 Agent to get an ADIT stamp in the passport?

[HRQX 4,145]

3 hours ago, USAMorocco said:

and he is out of status.

No. After that date he is still a LPR. Only an Immigration Judge can revoke LPR status.

3 hours ago, USAMorocco said:

If his extension runs out he loses his job.

His employer cannot legally fire him for expired extension letter: https://www.uscis.gov/i-9-central/complete-correct-form-i-9/completing-section-3-reverification-and-rehires

Employers should not reverify:

• U.S. citizens and noncitizen nationals
• Lawful permanent residents who presented a Form I-551, Permanent Resident or Alien Registration Receipt card for Section 2. This includes conditional residents.
• List B documents

[USAMorocco 143]

3 hours ago, Locito said:

Is he a permanent resident you are filing ROC I-751 for?

 

I thought you don’t get a second extension letter, but if you need to prove status for new employers, you can request a USCIS Infopass appointment with a Tier 2 Agent to get an ADIT stamp in the passport?

Hi! he has a 2 year green card. I’m not even sure if you get an extension letter I just know his expiration date is almost up. 

[USAMorocco 143]

1 hour ago, HRQX said:

No. After that date he is still a LPR. Only an Immigration Judge can revoke LPR status.

His employer cannot legally fire him for expired extension letter: https://www.uscis.gov/i-9-central/complete-correct-form-i-9/completing-section-3-reverification-and-rehires

Employers should not reverify:

• U.S. citizens and noncitizen nationals
• Lawful permanent residents who presented a Form I-551, Permanent Resident or Alien Registration Receipt card for Section 2. This includes conditional residents.
• List B documents

Thank you for this. We are just so worried! I mean there has been no movement at all on our case. No letter saying when our interview date is. Nothing. 

[mindthegap 2,563]

4 hours ago, USAMorocco said:

If his extension runs out he loses his job. 

Not legal

 

4 hours ago, USAMorocco said:

😭 and he is out of status.

Not true

Card expires/extension letter expires. You remain a LPR. Status does not expire until a final order of removal is made by an immigration judge.

This is the law.

 

Do not confuse card/extension letters/stamps - which are proof of status - with the status itself.

 

7 hours ago, USAMorocco said:

We have not received a letter with an interview date or a new extension letter. 

You do not get a second extension.

You have to make an infopass appointment for an I-551 passport stamp which will be the new proof of status for 12 months. 

 

 

 

 

[USAMorocco 143]

1 hour ago, mindthegap said:

Not legal

 

Not true

Card expires/extension letter expires. You remain a LPR. Status does not expire until a final order of removal is made by an immigration judge.

This is the law.

 

Do not confuse card/extension letters/stamps - which are proof of status - with the status itself.

 

You do not get a second extension.

You have to make an infopass appointment for an I-551 passport stamp which will be the new proof of status for 12 months. 

 

 

 

 

Thank you so much for this! I will call tomorrow and I’ll also make an appointment. I really appreciate your comment. Thank you! 😊😊😊