Marketplace proof of income

[SP&DT 33]

Hello all,

 

I'm currently waiting for next steps after NOA1 for my AOS. I applied for health insurance via marketplace, I uploaded my wife's pay stub, picked and paid for first month's premium, but now they're asking for more documents. I believe they're asking for an SSN, which I don't have since I applied for it along with my EAD. Are they asking for mine or my wife's? Does anyone have experience with Marketplace? Thanks in advance!

[WaterLeaf 200]

You can give them your wife's SSN. Call them and let them know and they'll go over the whole application with you so be prepared to take like an hour aside for this. If anything, they may want her to make an account and set it up and you have the payment set up on her account, not sure...

 

I've done this but I was the citizen with SSN and added my Husband which he didn't have any SSN at the time.

 

Edit: If they are asking for more document, it would've mentioned it in your marketplace email/PDF file. It tell you what they need, same in the mail. Or share it here and I can help you. Just mark out any ID's.

Edited December 10, 2020 by WaterLeaf

[SP&DT 33]

2 hours ago, WaterLeaf said:

You can give them your wife's SSN. Call them and let them know and they'll go over the whole application with you so be prepared to take like an hour aside for this. If anything, they may want her to make an account and set it up and you have the payment set up on her account, not sure...

 

I've done this but I was the citizen with SSN and added my Husband which he didn't have any SSN at the time.

 

Edit: If they are asking for more document, it would've mentioned it in your marketplace email/PDF file. It tell you what they need, same in the mail. Or share it here and I can help you. Just mark out any ID's.

I called and I believe they're struggling with instructions. The woman said I should upload the request for EAD, basically (so I did)...

 

They're asking to verify the social security number (that's what the pdf said on the portal), and apparently I can upload a social security card or tax stuff, or a paystub... I've attached the notice.

 

To me, it makes sense that I should upload hers since we submitted her paystub, but the customer service representative said it should be mine... What do you think?

 

 

[Ayrton 965]

4 hours ago, SP&DT said:

Hello all,

 

I'm currently waiting for next steps after NOA1 for my AOS. I applied for health insurance via marketplace, I uploaded my wife's pay stub, picked and paid for first month's premium, but now they're asking for more documents. I believe they're asking for an SSN, which I don't have since I applied for it along with my EAD. Are they asking for mine or my wife's? Does anyone have experience with Marketplace? Thanks in advance!

They are requesting a SSN from the person applying for the health insurance, which is you. Since you don't have one, you will have to tell them that you're not required to have a SSN to apply for health insurance, you can send a screenshot of the IRS webpage that says that. If they insist on requesting the SSN, find a different health insurance.

[WaterLeaf 200]

While the above notice is true, my best guess is to call again. Talk to a different person because not everyone know about the whole immigration process for the marketplace insurance. And I strongly would urge you to try again to get the process covered asap. Just forget about mentioning your last phone call, just tell them the whole issue like it's new to you and that way they won't try to cross reference if the other person if they left a note which may confuse other, Idk for sure but just a thought.

 

If you submitted your wife's paycheck like it is your paycheck then maybe that's why the website is confusing you as the original paystub holder with a valid SSN. I don't know why it is programmed/set up that way but you know, they still don't have it all figured out yet.

 

Since it's only mentioning about you on that letter, I'm not sure why it's not mentioning your wife because she have a SSN. Put her SSN in under her name on your account. The marketplace only need 1 SSN at least and that will be her. You don't have one, you are not required to have one until you get one. Since you had uploaded the EAD, if any other stuff you can upload will help convince to go through the process will be easier then that'll be nice.

 

I'm actually thinking they need the person account holder who is requesting health insurance have to have SSN (In this case, your wife have to set up an account, get health insurance and add you onto it without the SSN). Like I am a SSN holder and I can get the insurance set up and add my Husband with no SSN with a bit of need to upload a certain document, everything went well after that.

Just don't put your wife's SSN under your name. That's gonna cause a bunch of screwup and headache in term of paperwork.

 

Otherwise, I'd write everything in detail and mail it to the marketplace via snail mail. Include any reference # and some info's as they may need. They are likely to call you back about the situation.

Edited December 11, 2020 by WaterLeaf