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scotia

phone tree to reach USCIS has changed, how to reach a human?

By scotia in Adjustment of Status Case Filing and Progress Reports

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scotia Newbie

scotia   0

Posted
Filed: Citizen (pnd) Country: Spain
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Posted

Hello, I called 1800-375-5283 expecting to get to an agent through options 1-1-2-2, but now the system has changed and I do not get those options, only a recorded voice asking me to speak my problem. I have tried all sentences I could think of, in addition to just saying "representative" over and over, no luck. After a few "automated questions" from the recording and responses from me, the system disconnects me. I need to speak to a human. Any help, please?

 

Iza

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scotia Newbie

scotia   0

Posted
Filed: Citizen (pnd) Country: Spain
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2 hours ago, Chancy said:

 

Other members had success by pressing the # key a number  of times.

 

Great, thank you so much. I think it is a disgrace that they make it almost impossible to reach a person, even in the context of an urgent situation.

 

Iza

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WaterLeaf Rising Star

WaterLeaf   200

Posted
Filed: AOS (apr) Country: Uruguay
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Posted (edited)

Doesn't reaching out to your local Infopass may help in case you can't get a hold of anyone from USCIS Office?

https://my.uscis.gov/en/appointment/v2

Edited by WaterLeaf

K-1 Visa process (I'm the USC [F]) [2018-2019]

Spoiler

Sent packet: August 10, 2018 (Lines Compressed to fit signature restriction guideline)

USCIS Received package: August 14 - Notification in text/email: August 17 - Mail received from USCIS: January 22, 2019
USCIS Approved I-129F Petition: January 17 - NVC Received Case: February 14 - NVC Case # Assigned: February 14

US Embassy Received: Not sure but got email reply - March 11 - Instructions Received via e-mail: March 19

Interview: May 7 - Approved! - Arriving to US/POE: June 12 - Married July 15, 2019

AOS Process [2019-2020]

Spoiler

Sent packet: July 27, 2019 - USCIS Received Package: July 29 - [Hiccup] Package was sent back due to incorrect fee and sent on August 5.
Notification in text/email: August 12 @ 12:30AM - Check cashed: August 12 - NOA 1 Mail: August 16 - Biometric: September 5 @ Atlanta, GA

AOS RFIE: Sept. 28 - got in mail by Oct 3. [They lost my Husband's Birth Certificate] - Sent back AOS RFIE: Oct 16 2019, at office by Oct 17.
AOS Case update notice on April 9th, 2020, waiting for mail. - Interview date: Scheduled as of July 15, date is August 19. Passed the interview!

My Husband got his GC! 2 Year Conditional Green Card expires 08/19/2022, Residence since 08/19/2020

ROC Process [2022-2024]

Spoiler

Sent packet: June 16, 2022 via USPS, USCIS Received Package: June 21
Notice in text (didn't get email nor text on other phone): June 24
Notice date: June 23, package is at SRC (Texas Service Center), Paid with Credit Card, payment taken on June 25
NOA 1 Mail: June 30, Biometric: Reused
Got letter in mail for extension: April 12th, Received date June 21, 2022, Notice date: April 5, 2023 = 48 Months Extension. No physical card yet.
Approved without interview as of Feb 15th, 2024. Was not a combo interview with N-400.

Naturalization N-400 [2023-2024]

Spoiler

Filed Online: July 28, 2023, NOA: July 29, 2023
Service Center: NBC, application # starts with IOE#.
Biometrics waived. Got NOA mail Jan 5, 2024 says Interview in Nashville, TN on Feb 6, 2024.
Queue for review and approval. Already in line for Oath Ceremony as of Feb 13th, 2024.
NOA as of 4/29/24 - Oath Ceremony scheduled for May 30th in Chattanooga, TN. Rescheduled as of May 2nd, 2024 by USCIS - new date is May 29th.
May 29th - Naturalized! Ta-da!

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