Best way to contact USCIS

[Chris Amos 5]

Hi all,

 

My wife and I have been waiting for nearly 3 months on her adjustment of status along with her employment authorization. We tried to call about her status yesterday, but got redirected to an automated voice system of sorts. We sent it to the Missouri Lockbox. We couldn’t find an email to directly contact them about her case. What is the best email address to contact them at about our case?

[JFH 12,191]

3 months is early days for that. EAD (work authorization) is taking a lot more than 3 months now. AOS can be around a year. 

[LuFlolady 881]

32 minutes ago, Chris Amos said:

Hi all,

 

My wife and I have been waiting for nearly 3 months on her adjustment of status along with her employment authorization. We tried to call about her status yesterday, but got redirected to an automated voice system of sorts. We sent it to the Missouri Lockbox. We couldn’t find an email to directly contact them about her case. What is the best email address to contact them at about our case?

That is a good question we have been waiting for 1 month and I too tried to call only for an automated system to say the same thing as the website say.... I too want this info on how to best contact USCIS... I hope you hear something soon.

[Ayrton 965]

42 minutes ago, Chris Amos said:

Hi all,

 

My wife and I have been waiting for nearly 3 months on her adjustment of status along with her employment authorization. We tried to call about her status yesterday, but got redirected to an automated voice system of sorts. We sent it to the Missouri Lockbox. We couldn’t find an email to directly contact them about her case. What is the best email address to contact them at about our case?

Did you receive your NOAs? You sent the AOS package to the wrong place. All AOS from K1 must be sent to Chicago Lockbox.

[Chris Amos 5]

3 minutes ago, Ayrton said:

Did you receive your NOAs? You sent the AOS package to the wrong place. All AOS from K1 must be sent to Chicago Lockbox.

I sent it in to the Chicago lockbox and then got an RFE that came from Missouri.

[Ayrton 965]

Just now, Chris Amos said:

I sent it in to the Chicago lockbox and then got an RFE that came from Missouri.

So you didn't send it to Missouri Lockbox. AOS cases are transfered to the National Benefits Center, in Missouri. After they clear everything, it will depend now on your local field office, and that's when the wait begins. It can take anywhere from 3 months to 2 years.

 

Your RFE puts everything on hold. EAD won't be approved untill that's cleared. Regular EAD timeline is 4-6 months. The RFE will delay that a bit.

[kris&me 572]

Unforunately sending an email will also get an automated response as USCIS did have to cut some contracts when they didn't get federal 2.1 billion and the fee increases were stopped

they did get a small reprieve when funds were allocated to keep emloyees from being furloughed 

 

USCIS expects to be able to maintain operations through the end of FY2020. USCIS states, however, that “Aggressive spending reduction measures will impact all agency operations, including naturalizations, and will drastically impact agency contracts.”

 

Reading the following site to understand what is happening may help / It is from October 1st

https://www.aila.org/advo-media/issues/all/uscis-furloughs

 

Also messaging your Senator and house reprensentative to aid USCIS about their predicatement

and voting