What counts as contact with the NVC?

[DGF 730]

It has been almost a year since we uploaded our docs to the NVC and we've been waiting since December for an interview. Should we be reaching out to the NVC to satisfy the requirement to contact them every year to prevent a case expiring or does that no longer apply once we are DQ'd? Alternatively, does their email letting us know we were DQ'd count as contact?

[payxibka 10,045]

13 minutes ago, DGF said:

It has been almost a year since we uploaded our docs to the NVC and we've been waiting since December for an interview. Should we be reaching out to the NVC to satisfy the requirement to contact them every year to prevent a case expiring or does that no longer apply once we are DQ'd? Alternatively, does their email letting us know we were DQ'd count as contact?

The one year contact is for any file not DQd and waiting for interview scheduling