i-751 October 2020 filers

[Junior818 65]

10 minutes ago, JSWH said:

Q for those who called USCIS: how do you get to a real person? I called 1-800-375-5283 but the system keeps pushing me from one recorded message to another. I’m attempting to ask about my K2 daughter’s extension letter which hasn’t arrived, “verification of inclusion of a dependent in filing form I-751”, and cannot even get a rep on the phone. So frustrating 😟. TIA.

what I did is when it ask me how can I help you,I say I don't  have a receipt number then it's going to ask you did you send it to a lock box or service center,say service center then it's going transfer you to the real person.

[Trying21 12]

So... looks like our receipt we're getting is a courtesy copy and the original is going to our lawyer. We leave for australia in 2 days, can he fax us the original if it doesn't arrive in time? Does anyone have a pic of their receipt notice?

 

[Genski92 93]

21 minutes ago, JSWH said:

Q for those who called USCIS: how do you get to a real person? I called 1-800-375-5283 but the system keeps pushing me from one recorded message to another. I’m attempting to ask about my K2 daughter’s extension letter which hasn’t arrived, “verification of inclusion of a dependent in filing form I-751”, and cannot even get a rep on the phone. So frustrating 😟. TIA.

My husband cussing that st***d machine 😂he keep saying representative #######.he had to call twice because the first one the robot hang up on him for cussing alot and then on second call it was long and they direct him to representative.

 

I know its kind of tricky but you gotta try and be patient

[JSWH 262]

5 minutes ago, Genski92 said:

My husband cussing that st***d machine 😂he keep saying representative #######.he had to call twice because the first one the robot hang up on him for cussing alot and then on second call it was long and they direct him to representative.

 

I know its kind of tricky but you gotta try and be patient

Lol, I haven’t cussed (yet) but definitely going to do so next time 😂

I am really upset that it’s so time consuming cuz I’m working full time and can’t stay on the phone for long time when at work. May need to take a day off to just call USCIS 😟

[Varaten2076 2]

We called USCIS twice today and both times they said their system is down and to call back again later.

[Selma and Nermin 139]

Hey all. So I contacted USCIS about our receipt number and he found it weird that it's been more than 15 days and we haven't heard anything as far as the receipt number goes. He told me to email the lock box and I got the below automatic reply. So weird, right? Anyways they are having system issues where cases aren't being populated. He said to call back later today to check.

 

Thank you for contacting Lockbox Support.

 

If your inquiry is not related to a form received at the lockbox, is not a general question related to the lockbox or has been forwarded to a USCIS Center for further processing, you will not receive a response beyond this reply.

 

Inquiries related to a form received at the lockbox or general questions related to the lockbox, should receive a response within 30 business days, with the following exception:

 

An inquiry related to a receipt notice for Form I-751, Petition to Remove Conditions on Residence or I-829, Petition by Investor to Remove Conditions on Permanent Resident Status will not be addressed, as those notices are not printed by the lockbox.

 

For additional information and guidance, visit our USCIS website.  Our website provides current forms, filing instructions and fee guidance at no charge.

 

For inquiries unrelated to lockbox processing, please refer to the guidance on the USCIS Contact Center and USCIS Tools web pages to request assistance.

 

 

 

The Lockbox Support Team

U.S. Citizenship and Immigration Services

 

[HRQX 4,145]

2 hours ago, mb112 said:

So... looks like our receipt we're getting is a courtesy copy and the original is going to our lawyer.

It should be the other way around. Your lawyer should get the notice that says "We have mailed an official notice about this case (and any relevant documentation) according to the mailing preferences you chose on Form G-28, Notice of Entry of Appearance as Attorney or Accredited Representative. This is a courtesy copy, not the official notice."

[Trying21 12]

10 minutes ago, HRQX said:

It should be the other way around. Your lawyer should get the notice that says "We have mailed an official notice about this case (and any relevant documentation) according to the mailing preferences you chose on Form G-28, Notice of Entry of Appearance as Attorney or Accredited Representative. This is a courtesy copy, not the official notice."

That's so strange! Just looked and our copy is definitely a courtesy copy. Not excited to have to shorten our trip if they gave us the wrong one!

 

[HRQX 4,145]

2 minutes ago, mb112 said:

That's so strange! Just looked and our copy is definitely a courtesy copy.

Or maybe the way your lawyer filled out the G-28 was different.

2 hours ago, mb112 said:

can he fax us the original if it doesn't arrive in time?

If you don't have the original official notice, you might encounter issues with the airlines: https://help.cbp.gov/s/article/Article-75?language=en_US

To avoid airline boarding issues, an alternative is to fly to Mexico or Canada (need eTA, Electronic Travel Authorization) and then cross at land POE or at Preclearance POE in Canadian airport.

https://mx.usembassy.gov/u-s-citizen-services/lpr-cards/

https://help.cbp.gov/s/article/Article-75?language=en_US

[Chelleyandaaron 528]

On 11/5/2020 at 7:14 PM, JSWH said:

Thank you! Will be calling USCIS tomorrow. 
Feeling so grateful for this wonderful community. VisaJourney has been a great source of information and encouragement ever since we started our immigration process over 4 years ago. Couldn't have done it without my fellow VJ'ers.

We were on the same forum before!   maybe September 2017 filers for the last round?

[Selma and Nermin 139]

3 hours ago, Varaten2076 said:

We called USCIS twice today and both times they said their system is down and to call back again later.

Did you try again? Wondering if they fixed it

[Varaten2076 2]

22 minutes ago, Selma and Nermin said:

Did you try again? Wondering if they fixed it

Yeah we tried again just 30 minutes ago and they are still having problems with their computer systems.

[Selma and Nermin 139]

41 minutes ago, Varaten2076 said:

Yeah we tried again just 30 minutes ago and they are still having problems with their computer systems.

So I was able to get through. Their system is working fine now. They sent our case to the jurisdiction that has our case because we haven't gotten a response yet..

Edited November 9, 2020 by Selma and Nermin
Wrong wording

[Junior818 65]

8 hours ago, JSWH said:

Q for those who called USCIS: how do you get to a real person? I called 1-800-375-5283 but the system keeps pushing me from one recorded message to another. I’m attempting to ask about my K2 daughter’s extension letter which hasn’t arrived, “verification of inclusion of a dependent in filing form I-751”, and cannot even get a rep on the phone. So frustrating 😟. 

Hey guys I received my receipt notice letter today.

[Selma and Nermin 139]

1 hour ago, Junior818 said:

Hey guys I received my receipt notice letter today.

When did you file? Sorry I may have missed that.