Work permit renewal rejected because I didn't use the most recent version of a form...but I did?!

[peanutismint 37]

I'm in the midst of one of those Kafkaesque beurocratic nightmares you often hear about in relation to USCIS:

 

My EAD was set to expire in August, so in around May about 90 days before I applied for a renewal. I filled in the I-765 form and ticked the box for 'renewal'. I didn't include any fees as I'm in AoS so have already paid.

 

In August, about 2 weeks before my work permit expires (not that it matters as I'm currently laid off due to COVID) it was returned rejected because I didn't pay the fee and had apparently used an outdated version of the form. I printed out another copy of the form and returned it again with a letter telling them I had already paid (they did this to me last time) and a copy of my payment receipt just in case they somehow still couldn't see it on my file. I also informed them the version of the form I was submitting was the current version from their website, which was outdated but I had always heard "just use whatever is the most recently available version on their website".

 

Anyway, it's now mid-September and I finally received an envelope from USCIS - not my updated work permit card as I had imagined, but yet ANOTHER rejection telling me the form is outdated. Now when I go to the website there is finally a new version of the I-765 form, but I shouldn't be penalised because there was no newer version of the form available when I applied, should I?

 

What can be done in this situation to avoid having to wait ANOTHER three months for them to get their act together and own up to their mistakes? Should I wait on hold for hours to their call centre or is it not worth it? Should I just accept that USCIS couldn't pour piss out of a boot with the instructions written on the heel and re-submit the now available current version of the form??

[igoyougoduke 1,675]

post the rejection notice here so people can read what they are saying 

[Ayrton 965]

2 hours ago, peanutismint said:

I'm in the midst of one of those Kafkaesque beurocratic nightmares you often hear about in relation to USCIS:

 

My EAD was set to expire in August, so in around May about 90 days before I applied for a renewal. I filled in the I-765 form and ticked the box for 'renewal'. I didn't include any fees as I'm in AoS so have already paid.

 

In August, about 2 weeks before my work permit expires (not that it matters as I'm currently laid off due to COVID) it was returned rejected because I didn't pay the fee and had apparently used an outdated version of the form. I printed out another copy of the form and returned it again with a letter telling them I had already paid (they did this to me last time) and a copy of my payment receipt just in case they somehow still couldn't see it on my file. I also informed them the version of the form I was submitting was the current version from their website, which was outdated but I had always heard "just use whatever is the most recently available version on their website".

 

Anyway, it's now mid-September and I finally received an envelope from USCIS - not my updated work permit card as I had imagined, but yet ANOTHER rejection telling me the form is outdated. Now when I go to the website there is finally a new version of the I-765 form, but I shouldn't be penalised because there was no newer version of the form available when I applied, should I?

 

What can be done in this situation to avoid having to wait ANOTHER three months for them to get their act together and own up to their mistakes? Should I wait on hold for hours to their call centre or is it not worth it? Should I just accept that USCIS couldn't pour piss out of a boot with the instructions written on the heel and re-submit the now available current version of the form??

They released a new version of the form beginning of Aug with a 08/25 release date. If you filed the old form (2019 release) after this date, your rejection was correct.

 

Last week they released another new version (Oct 2nd) this version is not required yet.

 

You probably sent the 2019 version right when the Aug 25 version became current.

 

And to not get a rejection for filing fee, you need to send the NOA 1 from AOS.

Edited September 22, 2020 by Ayrton