InfoPass Appointment Help Required

[Mr & Mrs Umer 12]

USCIS call center representative will only proceed if your extension letter is expiring within 10 days otherwise they will ask you to call back. They are driving me crazy for a stamp and I really need to travel due to a family emergency and its truly a messed up system due to Covid19. Once you call USCIS, representative tells you to expect a call within 5 business days but in my case they didn't bother to call me back, called them 3 times and every time after hourly long hold, after verifying each and everything they give you same lollipop. When you tell them you were told to expect a call, they tell you,Officer wrote reason for not calling back because there is no appointment available. I was requesting them I can go to any other location if there is any appointment available but they refused that only closest to your postal code can serve you. Now another tier 2 officer will call me in 5 working days and then I have to prove through documents via email that's its an emergency and then within 5 days they would call me back, if TIER 2 approves then that officer would schedule an appointment and then I can get a stamp No walk-ins regardless you have an emergency and no appointment unless you have an emergency and good luck proving them. Feeling so depressed but don't see any other solution except going round and round. Cherry on to (Tier 2s are available only b/w 8 am to 1pm with an average hold time is 1 hour plus.

I was wondering if I travel on expired letter, Would I be able to get a stamp from US Embassy in my home country? By any chance on way back cant they verify my status at airport that I am lawful permanent resident. I need seniors help regarding this emergency travel, do I have any other option? Please help me with your knowledge.

[Charming12 59]

4 minutes ago, Mr & Mrs Umer said:

USCIS call center representative will only proceed if your extension letter is expiring within 10 days otherwise they will ask you to call back. They are driving me crazy for a stamp and I really need to travel due to a family emergency and its truly a messed up system due to Covid19. Once you call USCIS, representative tells you to expect a call within 5 business days but in my case they didn't bother to call me back, called them 3 times and every time after hourly long hold, after verifying each and everything they give you same lollipop. When you tell them you were told to expect a call, they tell you,Officer wrote reason for not calling back because there is no appointment available. I was requesting them I can go to any other location if there is any appointment available but they refused that only closest to your postal code can serve you. Now another tier 2 officer will call me in 5 working days and then I have to prove through documents via email that's its an emergency and then within 5 days they would call me back, if TIER 2 approves then that officer would schedule an appointment and then I can get a stamp No walk-ins regardless you have an emergency and no appointment unless you have an emergency and good luck proving them. Feeling so depressed but don't see any other solution except going round and round. Cherry on to (Tier 2s are available only b/w 8 am to 1pm with an average hold time is 1 hour plus.

I was wondering if I travel on expired letter, Would I be able to get a stamp from US Embassy in my home country? By any chance on way back cant they verify my status at airport that I am lawful permanent resident. I need seniors help regarding this emergency travel, do I have any other option? Please help me with your knowledge.

Sorry to hear that you are going through this mess but I never had a issue speaking with Tier 2 and was able to get hold of him within few hours. I also did not have any issue to have a stamp on my passport and Tier2 officer was immediately scheduled me for appointment eventhough I still had a three months of expiration left on my I751. I would highly recommend you to go to your field office and explain them a situation, It will not hurt anything and if they help you well and good if not, you can always reach out to Tier 2. Either way, my best wishes are with you!

[Ryan H 3,812]

Moved from IR-1/CR-1 Progress Reports to Working & Traveling During US Immigration forum.