Order of notices and mails from USCIS

[Born2run4you 18]

Hello, I applied online for N400 and currently waiting for my biometrics (and later interview) appointment. I just want to reassure the order in which normally USCIS communications are occuring.

 

I put my case number in Case Status page (egov.uscis.gov/casestatus/). I had this account since my Greencard time. So far I have not received any email or text from it. The N400 entry row is blank as you can see below. Does this page actually send updates when the status changes, e.g., if you get an biometrics appointment?

 

As I have applied online, there is the application online account website (my.uscis.gov/account/), which has a Documents tab. Is it always the case that the biometrics appointment notice appears first in this tab, before receiving it by mail? Or USCIS is not actually very consistent with these things? For instance, you could get the notice by mail but not having it here in the Documents tab? If it always appears here online, then I don't need to be worried about getting a mail lost and missing communications (e.g. when travelling). 

 

Thank you very much for your insight!

 

 

 

  

[Undecided 78]

I can’t swear to the consistency, but yes, my notice of both my biometrics appointment and my interview appointment(s) did appear on that tab before I got the letters.

[bing10 114]

My online status used to update with the last updated date, but that has also been blank for me too since the start of the year (my status is: Scheduled for interview FYI)

 

[Fr8dog 312]

I have found that logic went out the window on the sites a long time ago. I have had conflicting information on both the Myuscis account and the egov site and neither of them matched up with the physical mails I got. Docs usually showed up about 2-4 days latter, or never at all.

 

I think they have had a major update on the back-end of the system late last year, it appears to have broken several connections to the sites. Don't worry about it too much.

[Born2run4you 18]

On 8/2/2020 at 11:45 AM, Fr8dog said:

I have found that logic went out the window on the sites a long time ago. I have had conflicting information on both the Myuscis account and the egov site and neither of them matched up with the physical mails I got. Docs usually showed up about 2-4 days latter, or never at all.

 

I think they have had a major update on the back-end of the system late last year, it appears to have broken several connections to the sites. Don't worry about it too much.

Thanks for sharing, also all others who responded! 

Well, I was hoping that I could rely on the online Docs (rather than the physical mails which I know for sure can get lost in my case). With what you are saying, I cannot merely rely on the online account/Document tab, which is unfortunate.